How you PAY LESS at The Good Guys
You always PAY LESS at The Good Guys. We’ve been helping Australian families save since 1952. You can trust you get the best price before and after you buy from The Good Guys, thanks to our PAY LESS Promises. *Competitors must be nominated Australian based businesses and exclude eBay. See a list and full terms and conditions here.
Daily Price Checks
The Good Guys check competitors’ websites daily to ensure you PAY LESS.
Bargain Buys are the best Australian prices online, checked every morning, so you PAY LESS.
We’ll Beat It
We'll beat a major competitor’s advertised price if they are in stock today. Ask in store to PAY LESS.
This weeks’s Best Deals
Every week we’ll bring you ‘As Advertised’ specials, available for a limited time, so you PAY LESS.
PAY LESS Card
The Good Guys offer PAY LESS Paybacks in store or online. Look for the PAY LESS Payback icon to see how much you can claim in the form of a PAY LESS eftpos gift card.
30 Day Price Guarantee*
If you do find a lower advertised price within 30 days of your purchase, The Good Guys will happily Payback 120% of the difference. There are no exclusions periods and you can claim online any time! The 30 Day Price Guarantee covers all The Good Guys products every day of the year.
Have you seen our latest ad?
We’re busy spreading the word about PAY LESS, PAY LESS! Check out our latest TV commercial
What is PAY LESS, PAY LESS?
PAY LESS, PAY LESS refers to The Good Guys PAY LESS PROMISES. With these promises you can trust you’re getting the best price because you’ll PAY LESS before you buy and PAY LESS after you buy from The Good Guys.
WHAT IS PAY LESS, PAY LESS?
BEFORE YOU BUY
DAILY PRICE CHECKS
The Good Guys run a check on our competitors’ prices daily.
Approximately 100 popular items are selected daily as “Bargain Buys”. These are the lowest price and most sought after items in the market.
Products are available in store at this price, but not highlighted as a “Bargain Buy”. Bargain Buys are only advertised online. 'Was Pricing' indicates a special price offer or an advertised limited period price reduction on a particular product.
We’ll Beat It!
Evidence of competitor’s lower advertised price for the identical product must be provided. Price Beat applies to personal shoppers only.
The item to be price beaten must be sold by one of our nominated Competitors listed below and be in stock for delivery. The item must be for the same brand, colour and model and the product must be new and factory sealed. Competitor’s prices must be in Australian dollars and will be adjusted for any additional fees, taxes or other charges such as shipping.
We do not Price Beat for advertising errors, prices which include bonuses, limited or group buy offers, clearance products, promo code and finance offers, or cash backs and discounts including where offered directly by a supplier or a third party. It does not apply to items sold on marketplace websites such as eBay, The Good Guys own pricing or any brand it sells on behalf of a third party supplier under an agency agreement. These terms and conditions are subject to change.
Customer orders are accepted where payment is made in full for the product.
We reserve the right to limit quantities sold.
The Week’s BEST Deals
As part of our PAY LESS PROMISES, our stores may have offered or sold advertised products at less than the current ticketed price. Products are on sale for specified period. Where clearance or limited stock, only available until sold out.
Accessories are not included in any price unless stated and terms and conditions apply to all promotions, Bonus, Cashback, and Rebate via redemption offers and finance options. Full details are available in store and online (See www.thegoodguys.com.au for details). All prices are inclusive of GST. Some built in and specialty items such as cooking products may not be available in all stores, and small regional stores may have limited numbers of some products available in store, however, all products are available to order Check online at www.thegoodguys.com.au for stock availability at your selected store.
AFTER YOU BUY30 Day Price Guarantee*
To apply online for a 30 Day Price Guarantee claim, the claim must be lodged within 30 days of the purchase date and evidence of the approved Competitor’s lower advertised price must be provided at the time the claim is made. Payment for the relevant purchase must have been paid in full and the product taken or delivered. We will verify the price is current and that the item is available for immediate sale and delivery. Applies to individual shoppers only, corporate claims are not permitted. There is a limit of one claim per product. On line 30 Day Price Guarantee claims can only be made in respect of prices advertised by the nominated retailers listed below. 30 Day Price Guarantee claims can be made in store against local competitors by providing a copy of the purchase docket and the local competitor’s advertisement. The local competitor must have a physical store within 30 km of the relevant The Good Guys store at which you have made or collected your original purchase.
Eligible claims will receive 120% of the purchase price difference back as either a The Good Guys store credit (via email within two working days), or a PAY LESS eftpos card (mailed by Australia Post within 21 working days to the customer’s address). Claims less than $100 will only be paid as a store credit.
The product for which the claim is made must be the same brand and model and offer a warranty issued by the manufacturer and applicable in Australia. Approved retailer prices must be in Australian dollars and will be adjusted to exclude any added fees, taxes or other charges such as shipping.
The PAY LESS Payback eftpos Card is managed by iGoDirect Group P/L 41 Stubbs Street Kensington VIC 3031 ABN 17 110 897 320. The PAY LESS eftpos card is issued by Indue Ltd ABN 97 087 822 464, AFSL 320204. To check your balance, please log onto www.activ8card.com.au/thegoodguys. PAY LESS eftpos cards are subject to the conditions of use that can be found at www.activ8card.com.au/thegoodguys. The 30 Day Price Guarantee does not apply in respect of advertising errors, limited or group buy offers, clearance products, promo code offers, finance offers, prices which include bonus offers, cash backs or discounts whether these are offered directly or via redemption from a supplier or a third party and also excludes items sold on marketplace websites such as eBay , as well as The Good Guys own pricing and any brand it sells for a third party supplier under an agency agreement. The terms and conditions are subject to change.
- - Appliances Online
- - Big W
- - Bing Lee
- - David Jones
- - Harris Scarfe
- - Harvey Norman
- - House
- - JB HiFi
- - Joyce Mayne
- - Kitchenwaredirect.com.au
- - Kmart
- - Matchbox
- - Myer
- - Officeworks
- - Peters of Kensington
- - Retravision
- - Target
- - Victoria's Basement
- - Wheel & Barrow
- - Zanui
PAY LESS Paybacks
Bonus claims must be made by visiting www.thegoodguys.com.au . Select the ‘Deals and Catalogues’ tab at the top of the page and then follow the prompts to the claim form. All details must be completed in full in order to be eligible to receive the Bonus. To be eligible, products must be purchased at full ticket price. All Claims must be received by 11:59pm AEDT on the specified closing date. Valid Claims will receive The Good Guys PAY LESS eftpos card. The Card must be activated within 1 month from the date printed on the letter received with the eftpos card prior to first use at www.activ8card.com.au/thegoodguys. The PAY LESS eftpos card will expire 12 months from the date of activation. Eligible transactions must be started and be completed during the relevant Promotion Period. Where items are placed on order in a participating store, full payment must be made during the Promotion Period to be eligible. Purchases made using interest free finance are eligible for any bonus offer. To be eligible to claim a Bonus, a functioning email address must be supplied.
Promotions are only open to Australian permanent residents aged 18 years or over who make a purchase for personal use only and employees of any The Good Guys store and their immediate families or agencies associated with a Promotion are ineligible to Claim.