TRADE-IN AT THE GOOD GUYS

TRADE-IN AT
THE GOOD GUYS

TRADE-IN AT
THE GOOD GUYS

TRADE UP TO SOMETHING NEW

TRADE UP TO SOMETHING NEW

Trade-In to trade up to something new at The Good Guys and receive an instant gift card to spend on your next purchase. It’s fast and it’s easy. In four simple steps, you’ll get an online trade-in estimate and if you accept the offer, you will receive a trade-in eGift card on the spot, allowing you to upgrade to a new device right away.

How Does Trade-In Work?

When you Trade-In at The Good Guys, our trade-in partner will swap your eligible device(s) for an eGift card to put towards the purchase of your new device. We then strive to repair and refurbish your traded device to give it a second life. When that's not possible, we'll have your devices recycled the right way with ISO-certified recycling partners, helping to reduce the impact on our environment.

Online Quote | The Good Guys

Quick Online Quote

Just answer a few questions about your current device on our online trade-in calculator to receive your obligation-free quote.

Immediate eGift Card | The Good Guys

Immediate eGift Card

If you accept the quote, we’ll email your trade-in eGift card immediately, ready for you to use right away.

Upgrade Today | The Good Guys

Upgrade Today

You can use your trade-in eGift card to upgrade to a new device faster—either in store or online.

Free 7-Day Returns | The Good Guys

Free 7-Day Returns

We’ll send you a pre-paid postage label and instruction on how to send your old device back to us within 7 days.

How To Get Started

You’ll need your old device handy
As we will need to know the make and model of your device and the unique 15-digit number if you’re trading in your mobile phone.

A valid credit card
This acts as security for the upfront trade-in eGift card that we send you immediately after you accept the quote. No charges will be incurred on your credit card if we receive your device within 7 days.

Either your driver's license or passport
You’ll need to take a selfie with either document, which we’ll use to verify your identity for privacy and security reasons.

Now that you've got all the above sorted - click below to start the process to receive a quote that tells you how much your device is worth.

You’ve Got The Power - But What If Your Device Doesn't?

DEVICES WITH NO POWER | The Good Guys

DEVICES WITH NO POWER

Wondering why you can’t trade in your devices that don’t power on? To comply with data security regulations, all traded devices must turn on so that technicians can ensure any personal data has been erased. Luckily, even if you can’t power up your old devices, you still have the power to help reduce the impact of technology by recycling your old devices through these partner programs.

Make The Most Of Your Trade-In

Once you've completed your trade-in, check out our buying guides and tips to ensure you upgrade to the best device to suit your needs. And don't forget you can use your trade-in eGift card against any purchase at The Good Guys (some exclusions apply).

Mobile Phones Buying Guide

Your ultimate guide to buying a new phone is right around the corner.

Laptop & Notebook Buying Guide

Read about the different manufacturers, models and tech on the market.

Tablet Buying Guide

Get the knowledge you need to have confidence in your next purchase.

Washing Machine Buying Guide

Moving or updating to a newer model? Discover what model you should buy.

Desktop Computer Buying Guide

Learn what should you consider when deciding how to choose a desktop.

Dryer Buying Guide

Choose the right clothes  dryer  that matches the layout of your home.

The Good Guys Trade-In FAQs

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