Available to approved customers only. To be eligible, approved customers must spend over the advertised minimum spend for the plan on products and services in a single transaction in store or online. Excludes eBay. Excludes Gift Cards, Miele, Asko, Neff, Bertazzoni, Smeg Portafino & Smeg Refrigeration, La Germania and AEG products. At the end of the plan, interest will be charged at 24.99%. Account service fee of $8.95 per month applies Latitude Gem Visa. This notice is given under the Latitude Gem Visa Conditions of Use (as applicable), which specify all other conditions for this offer. Credit is provided by Latitude Finance Australia (ABN 42 008 583 588), Australian Credit Licence number 392145. Not all payment plans are available online.
The plan is payable by 36, 50 or 60 approximate equal monthly instalments according to the plan selected (exact amounts specified in your statement).
Interest and payments are payable on any outstanding balance after the plan expires.
Monthly payments must be made during the promotional period. Interest and payments are payable after the interest free period expires. Paying only the minimum monthly payment will not pay out the purchase before the end of the plan.
This policy contains information about:
Appendix A to this policy contains further information which The Good Guys is required to disclose under the Privacy Act 1988 (Cth) to individuals who apply in-store for credit from a third party credit provider.
As part of The Good Guys’ arrangements with third party credit providers (such as Latitude and Telstra):
This Appendix A contains certain information which The Good Guys is required under the Privacy Act 1988 (Cth) to disclose to individuals who apply in-store for credit from a third party credit provider. In this Appendix A, these individuals are referred to as Third Party Credit Applicants.
Unless you are a Third Party Credit Applicant, the information in this Appendix A will not be relevant to you.
The Good Guys may collect (and hold) certain personal information contained in the application documentation completed by Third Party Credit Applicants when they apply in-store for credit from a third party credit provider, including his or her:
The information described in the preceding 2 paragraphs is collectively referred to as Application Documentation Information.
The Good Guys collects, holds, uses and discloses Application Documentation Information for the purposes of:
Hard copies of the application documentation signed by Third Party Credit Applicants (which will contain Application Documentation Information) will also be retained in accordance with The Good Guys’ normal document retention practices for legal and business purposes.
The Good Guys holds Application Documentation Information by securely storing the hard copy application documentation signed by Third Party Credit Applicants, at our various premises and using third party document management and archiving services.
The Good Guys is not likely to disclose Application Documentation Information to recipients who are not subject to Australian privacy laws.
You may also request us to correct the Application Documentation Information that The Good Guys holds about you. If you do so and we are satisfied that, having regard to a purpose for which the information is held, the information is inaccurate, out-of-date, incomplete, irrelevant or misleading, The Good Guys will take such steps as are reasonable in the circumstances to correct your Application Documentation Information to ensure that, having regarding to the purpose for which it is held, it is accurate, up-to-date, complete, relevant and not misleading.
To request The Good Guys to correct or update the Application Documentation Information that it holds about you, please send a written request to The Privacy Officer, The Good Guys Discount Warehouses (Australia) Pty Ltd, either by email to email@example.com or by pre-paid post to PO BOX 5190 South Melbourne VIC 3205.
If you are concerned that the way The Good Guys collects, holds, uses or discloses your Application Documentation Information may be in breach of Division 3 of Part IIIA of the Privacy Act 1988 (Cth) or the registered Credit Reporting Privacy Code, please send written details of your complaint to The Privacy Officer, The Good Guys Discount Warehouses (Australia) Pty Ltd, either by email to firstname.lastname@example.org or by pre-paid post to PO BOX 5190 South Melbourne VIC 3205.
After receiving a complaint, we will consider whether we need any further information from you to properly consider and investigate the complaint and may request such information from you. We will then:
If the conclusion of our investigation is that our collection, holding, use or disclosure of your Application Documentation Information was in breach of Division 3 of Part IIIA of the Privacy Act 1988 (Cth) or the registered Credit Reporting Privacy Code, we will take steps to remedy the breach as soon as reasonably practicable.
We will endeavour to notify you of the results of our investigation of your complaint within 30 days of receiving your complaint. However, if your complaint involves complex matters or requires extensive investigation and consultation, it may not be possible to respond within this timeframe. In these circumstances, we will seek your agreement to a longer period for us to respond to your complaint.
If you are not satisfied with our response to your complaint you are entitled under Part V of the Privacy Act 1988 (Cth) to make a complaint to the Office of the Australian Information Commissioner. Information about how to make a complaint is available from the Office of the Australian Information Commissioner’s website (www.oaic.gov.au).