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Choose The Good Guys
Home Services for your Installation!
Which product do you need installed?
CHOICES, EVERY DAY
To save you time, you can now use our online form
for all Returns, Refund, Repairs and Exchanges.
Gold Service Extras Members get access to product care from day one, plus
extra benefits from StoreCash to exclusive offers and sales!
Learn more about your benefits.
Members start your report online for speedy service.
Get your Digital Wallet here.
Lodge a claim to begin the swap or screen replacement
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Like a best friend, Gold Service Extras is there for
you, with support
when you need it most and rewards in between. Simply add Gold Service Extras to your eligible purchase to become a Gold Service Extras Member and receive stress -free
support from day one along with LOADS of exclusive EXTRAS!
The rewards are great and the competitions are awesome!
Gold Service Extras Member Lindsay,
Being a Gold Service Extras Member really feels that I am being looked
after and that I
important to your business and gives me the added incentive to
with an extra discount. To me it’s the little things that keep
Gold Service Extras Member Amanda, WA
Gold Service Extras Member receive great value product protection, benefits, StoreCash> and rewards. It's just plain good sense to be a Gold Service Extras Member!
Gold Service Extras Member Robert, QLD
I love the special offers and competitions, my $20 StoreCash>, and
the peace of
of my extended warranty. I have been recommending it to friends
as a program well worth the initial cost.
Gold Service Extras Member Angela, VIC
I get to see new products before they are in the shops and have
done in the comfort of my home. Love the competitions too.
Gold Service Extras Member Kim, NSW
Peace of mind, great rewards and excellent service.
Gold Service Extras Member Abhishek,
I love being the VIP customer with special offers and
Gold Service Extras Member Marvin, QLD
Gold Service Extras takes the stress out of dealing with faulty products. From the moment you
get your new product home, Gold Service Extras provides certainty and support through a
range of benefits and inclusions ensuring you are back up and running with a working product
in no time. If your product is faulty, you may be entitled to a free remedy under the manufacturer’s warranty and
The Good Guys’ Minimum Voluntary Warranty (including during the period of your Gold Service Extras membership). Even
if you do not purchase Gold Service Extras, you may also have rights under the Australian Consumer Law to a free
remedy (even after expiry of the manufacturer’s warranty and The Good Guys’ Minimum Voluntary Warranty). For more
information about The Good Guys’ Minimum Voluntary Warranty and your rights under the Australian Consumer Law,
please refer to our Refunds & Warranties Guide
The summary of features below is subject to the Gold Service Extras terms and conditions.
Gold Service Extras provides you with LOADS of BENEFITS! From $20 StoreCash> rewards throughout the year to exclusive access to Home Tested Program, our Gold Service Extras Members enjoy all the perks! See more below. The summary of benefits below is subject to the Gold Service Extras terms and conditions.
Gold Service Extras Members who download a free StoreCash> Digital Wallet will be entitled to
receive 3 x $20 StoreCash> amounts paid directly into their Digital Wallet every 12 months*
of their plan (capped at a maximum of $180 per each 12 months, for customers with multiple Gold Service Extras memberships, including $20 Store Credits under Gold Service Extras memberships purchased prior to introduction of StoreCash>).
Gold Service Extras $20 StoreCash> amounts are sent at various times to each Gold Service
Extras Member with a Digital Wallet and can be used to purchase products at The Good Guys.
StoreCash> does expires 90 days after issue – so keep an eye on your Digital Wallet.
Find out more about StoreCash> here.
If the price of your product drops at The Good Guys or an approved competitor
within 30 days of purchase, Gold Service Extras members can claim back 120% of
the difference as StoreCash> via the quick online claim form.
Members will receive exclusive access to Bonus StoreCash> offers and Exclusive VIP Offers including competitions, giveaways, and member-only sales events.
Members are spoilt for choice with savings available on everyday essentials and even
nonessentials through Gold Service Extras Rewards. From groceries and shopping sprees to entertainment
and travel, Gold Service Extras Members have 12 months access to great deals from a huge range of brands.
Gold Service Extras can be purchased with
any eligible product from The Good Guys in store or online. Gold Service
Extras must be purchased at the same time as you purchase your product.
Add what you want to buy to your online shopping cart then
Gold Service Extras to your
purchase when prompted.
Ask our friendly in-store team to add Gold Services Extras
~Offer ends 11:59pm AEDT 26/10/2023. See a team member in-store or the individual product pages on The Good Guys website for exact % discount that applies to specific products. Discounts apply to most recent previous ticketed/advertised price. As we negotiate, products will likely have been sold below ticketed/advertised price in store prior to the discount offer. Cannot be used in conjunction with any other discount offer.
¤Discounts apply to previous ticketed/advertised price. As we negotiate, products will likely have been sold below ticketed/advertised price prior to the discount offer.
*Time limits and T&Cs apply. See product for details.
‡Bonus service within 30km from a store. Additional charges apply after 30km.
Excludes eBay and commercial orders. T&Cs apply. See product for details.
>Qualifying conditions, including signing up to StoreCash and downloading Digital Wallet before purchase. Individual product pages on The Good Guys website show which products earn StoreCash. StoreCash expires 90 days after issue and is issued within 5 business days after delivery/collection of qualifying purchase which must be within 60 days of purchase. Personal purchases only. Exclusions and purchase limits apply. Each StoreCash reward must be used in one transaction and no change/credit for any unused balance. Refer to StoreCash T&Cs & Digital Wallet T&Cs for details, including how to be notified about StoreCash deposits to your Digital Wallet.