HELP CENTRE

The Good Guys places the highest priority on the health and safety of our customers and team members.
Please find our important updates about the COVID-19 situation here.
The Good Guys Help Centre is here to help with any customer service query you have, from your local The Good Guys opening hours to finding a "The Good Guys near me" - our customer's most popular questions are answered right here. Still need help? Contact us via our contact options below.

Store Locator

Find your nearest store location and contact details.

Help Centre
 

Delivery & Shipping

Need it fast? Need it installed? We answer all your delivery questions here.

Help Centre

Click & Collect

Order online and collect from your local store when it's ready.

Help Centre
 

Online Order & In Store Support

Whether you're researching or buying, our popular FAQs should answer all your questions.

Help Centre

Finance Options

Discover the different options available and find the right interest-free finance plan for you.

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Concierge Membership

Discover all the benefits and special discounts exclusively available to The Good Guys Concierge Members.

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Help Centre

Buying Guides

Need help deciding? No problems, we've got all the guides you'll need to make the right choices.

Help Centre

Contact Us

Still have a question? Contact your local The Good Guys store for store enquiries or send us a message.

Help Centre