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for all Returns, Refund, Repairs and Exchanges.
Concierge Members get access to product care from day one, plus
extra benefits from store credits to exclusive offers and sales!
Learn more about your benefits.
Members start your report online for speedy service.
Tips on how to use your Credits.
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1Hr Click & Collect
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Call 1300 942 765
For over the phone sales – 9am-9pm 7 DAYS (Varies on public holidays).
Once your over the phone sale is complete, we’ll send you a payment link to safely and securely pay for your purchase. Too easy!
Order by 4pm and selected stores can deliver to your door next day, even on weekends!
You can confirm if this option is available for your product in the shopping cart
and you can check to see if next day delivery is available in your area here >.
PLUS – Contactless Store Pick Up is available. Learn about Click & Collect here >.
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Over The Phone Sales 9AM - 9PM 7 DAYS (varies on public holidays).
Over The Phone Sales 9am - 9pm 7 Days (varies on public holidays).
Once your over the phone sale is complete, we’ll send you a payment link to safely and securely pay for your purchase.
Contactless Delivery & Store Pick Up available.
PLUS – Same Day Delivery and Express Pick Up available at selected postcodes.
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