Television Installation Services

TVs look great on the wall, especially in your living room, but getting them up there can be a bit of a hassle. That's where we come in. Our team of professionals will handle the heavy lifting, ensuring your TV is safely and securely mounted using a high-quality TV mounting bracket. We'll even take care of those messy TV cables, so you can enjoy a clean, clutter-free viewing area.

• Safe and secure TV wall mounting

• Cable management for a clean look

• Professional service you can trust

Our TV wall mount installation service includes everything you need to get your TV up and running, whether it's a smart TV or part of a home theatre system. We'll install a TV bracket, unbox and mount your TV, connect it to power and Wi-Fi, tune Free to Air channels, and even connect to your favourite streaming service. Plus, we'll give you a basic tutorial on using your new TV and dispose of all the packaging.

• Comprehensive service from start to finish

• Basic tutorial to get you started

• Hassle-free setup and clean up

Want to take your TV setup to the next level? We've got plenty of add-ons to enhance your viewing experience. From cable hiding for a seamless look to soundbar setup for superior audio, we've got you covered.

• Cable hiding for a seamless look

• Soundbar setup for superior audio

• Media device setup for endless entertainment options

When you choose The Good Guys for your TV wall mounting service, you're choosing a team of professionals who are committed to providing top-notch service. We're fully insured, offer convenient appointments to suit your schedule, and our technicians are background checked, trained, and certified compliant. So, sit back, relax, and let us take care of the rest.

• Professional and reliable service

• Convenient appointments to suit your schedule

• Peace of mind with our fully insured service

• So, ready to elevate your TV viewing experience? Chat with us today about getting your new TV installed and wall mounted. With The Good Guys, you're in good hands.

Cable hiding within your wall is a paid add-on service. It is not included as part of the standard wall mounting service but can be added to your order for an additional charge.

Behind wall method

• Cables are hidden behind the wall in the cavity with brushplates or wall plugs for the entry and exit points supplied. The installer will assess on the day.

On wall method

• Cables are hidden in conduit on the surface of the wall with paintable conduit supplied. For brick or plaster walls with no cavity.

What’s not included

• Supply of cables

Moving of power or antenna points

Additional work required for complex cable hiding scenarios

Please note: There are some circumstances where it may not be possible or feasible to hide the cables behind your wall; in these cases, your technician will discuss your options whilst on-site. If cable hiding is not possible, your options may include hiding the cables within a conduit discreetly attached to the surface of your wall, or the option to decline the cable hiding service for a refund of that portion of your installation order."

No, delivery is charged separately. Delivery options are best discussed with our team in store, as prices can vary depending on circumstances such as; delivery location, stock location, TV size and so on. We may be able to arrange for your installer to deliver your TV as part of your installation order, or we may need to arrange for a separate courier delivery to occur prior to your installation.

Irrespective of whether you have an existing wall installation or not, your technician's number one responsibility is to ensure your TV is mounted safely at the completion of the visit. Your technician will thoroughly assess any pre-existing works and may need to test, remove or re-install the existing bracket or install a new bracket to ensure that the installation is safe. For these reasons there is no discount if you have an existing bracket installed.

Yes, the TV Setup & Connect Installation service includes connection of a Safety Strap. Supply of a TV Safety Strap is not included, these can be purchased separately in store.

Yes, we can install your existing TV. For example, if you want your current TV wall mounted, your old TV mounted in another room. Or, if you’re moving to a new house you might want to wall mount your TV at your new digs, we can do that too!

Just call our friendly The Good Guys Installation Support Team on 1300 521 388 and we can organise a new appointment. Reschedules within 24 hours of your appointment may incur a $59 re-booking fee.

Yes, this is a standard inclusion of all our TV Installation services. Provided you have a good working Wi-Fi connection and signal and provide the network name and enter your own password, we’ll get it connected for you.

No, supply of cables such as; HDMI, antenna, optical and power extension cables are not included. We can advise on suitable cables to purchase in store or you can supply your own, provided they are compatible with your TV and components. You may be able to purchase cables directly from your installer if they have stock on hand.

Every job is different but as a general guide, we recommend setting aside up to 1 hour for Setup & Connect services and up to 2 hours for Wall Mounting services. There are many factors that can impact the time your job will take to complete.

These factors can include;

• Your internet speed

• Type of wall

• Type of bracket

• Complexity of TV & Audio equipment

• Cable hiding

• …and/or any additional works that may be required to get you up and running. Your installer will do their best to estimate the time it will take on the day.

If you’ve added on our paid removal service to your installation, we will happily take away your old TV and dispose of it an approved E-Waste facility.

Discuss your concerns with your installer whilst on-site or call our friendly The Good Guys Installation Support Team on 1300 521 388 to discuss how we can assist resolving this for you.

Yes, this is a standard inclusion of all our TV Installation services to get you logged into one of your existing TV streaming accounts if requested (for example; Netflix, Stan, Disney+).

You will need to provide your username and enter your own password so we can get it connected. We can walk you through setting up new streaming accounts from scratch for an additional charge.

Our Installers have years of experience in the industry and hold all the required qualifications, licences and insurances.

Safety is always our top priority and our team is supported by safe work method statements and fully background checked, so you can have peace of mind that we’re sending only the best skilled and qualified technicians to your home.

They don’t wear a uniform, but they do carry photo ID provided by our installation partner.

TVs up to 64” can be safely installed by one technician, however TV’s that are 65” and above require two technicians to safely install.

First, you’ll receive confirmation of your appointment date via SMS. On the day of your installation, your installer will contact you to confirm an approximate appointment arrival window.

If there are unforeseen delays in previous installations prior to your slot on the day of your installation which may impact the installer’s arrival time, we will contact you to let you know.

Our standard TV Installation service includes connection of up to 5 pre-existing plug & play components. For example, your existing PlayStation, Foxtel Box & Blu-Ray Player (not including supply of cables required for connection). We can connect your additional existing components for an additional charge. New components can also be setup and connected for an additional charge.

Yes, tuning your TV to all local available free to air channels is included in the TV Installation service provided you have an existing antenna, antenna point and good quality reception.

Your installer will clean up and take away the packaging, unless you specifically request to keep it. This is a standard inclusion of all our installation services, for no additional charge.

No, that type of work requires a fully qualified electrician. In order to complete your installation an existing compliant power point and antenna point with access to signal are required. Ideally these should be within 1 metre of the desired installation location. Longer cables will be required if these points are further away. If you require relocation of power and antenna points, we may suggest arranging for an electrician to move them to your desired locations.

Yes, we require an individual over the age of 18 to be present during the installation. Your installer will discuss the scope, installation method and position (including height for wall mounting) with this person and obtain their agreement before commencing work.

If you change your mind regarding the scope, installation method and height after work has commenced, additional charges will likely apply. For this reason, we recommend discussing height with other people in your home prior to your installer’s arrival.

Yes, this is a standard inclusion of all our TV Installation services.

Up to 15 minutes of basic remote control and menu functionality education is included to help get you up and running. If you require further education, an advanced tutorial can be purchased for an additional charge

No, wall mount brackets are not included.

We can advise on a suitable bracket to purchase in store or you can supply your own bracket, provided it is compatible with your new TV.

To help the installation run smoothly, please have the following ready prior to your installer’s arrival:

• Wi-Fi network name and password

• TV streaming service username and password

• cables

• bracket(s)

Take a moment to consider the ideal spot for your install ahead of time and discuss with other stakeholders in your home. If you already have your TV, there is no need to unbox your TV ahead of time, your installer will do this for you as part of the service.

If your TV or Audio installation was completed before May 5th 2026 in SA, or July 7th 2026 elsewhere, please visit our Home Services pages for TV installations and Audio installations. You can track or manage their booking via the Home Services Job Tracker here.

If you can’t locate your Appointment Assistant SMS, don’t worry—your appointment details are still easy to access.

Here are a few ways you can quickly retrieve them:

1. Check your spam folder Don’t forget to check your spam or junk folder—your confirmation message may have been redirected there.

2. If you’re still unable to find your details, our support team is here to help. Be ready to provide:

• Your full name

• Contact number or email used for booking

3. Request a new confirmation In many cases, you can request a new SMS or email confirmation through the website or by contacting support.