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Hisense 12kg Front Load Washer

HWF5S1214
$1299
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Product Overview

Make laundry day a breeze with Hisense’s powerful Series 5 - 12kg Washer. Designed for Aussie lifestyles, it handles large loads, saving you time and effort. Steam Function – With this function, high-temperature steam is released from the bottom of the drum, permeating your clothing. Light loads washed quick – Utilise Quick 15’ for light loads up to 1kg or Quick 30’ for light loads up to 2kg for those times when you need wash clothes quickly. Let your washer decide – With the Auto Wash function, the washer automatically senses the weight of your laundry during the wash cycle and adjusts the time accordingly to save you time and money. ConnectLife Enabled – Connect this washer to Wi-Fi through the ConnectLife app in order to access smart features like Energy Monitoring, Smart Wizard and Smart Link between an eligible Hisense Dryer.

Key Features

  • WELS 4.5 Star 103LL per wash using Cotton 40 C, REG #C02356
  • 12kg capacity 5 star energy rating
  • 1400rpm maximum spin speed
  • ConnectLife enabled, steam function, Quick 15′ and Quick 30′ modes,

Key Specifications

Brand:
Hisense
Model Number:
HWF5S1214
Maximum Spin Speed (RPM):
1400
Water Rating (WELS) (Star):
4.5

Capacity

Washing Capacity (kg):
12

Washers & Dryers

Wash Load Size:
Large

Efficiency

Water Usage Litres (WELS):
103L
Program Setting (WELS):
Cotton 40 C
Registration Number (WELS):
C02356
Washing Energy Rating (Star):
5
Energy Consumption (kWh/yr):
282

Options

Washing Programs:
Auto, Allergy Care, Baby Care, Sportswear, Bedding, Spin, Drum Clean, Cotton, Delicates, Quick 15’/30’, Synthetics, Wool, Towels, Shirts
Washing Options:
Prewash, Extra Rinse, Jet wash
Controls:
Control via ConnectLife App

Connections

Water Connection:
Cold Wash Only

Smart Features

Smart Home Compatible:
ConnectLife App

Safety

Safety:
Child Lock

General Information

Family:
Hisense Series 5
Colour:
White
Door Hinge:
Left
Additional Features:
ConnectLife enabled, steam function, Quick 15′ and Quick 30′ modes, hygiene guard, auto wash, jet wash,

Warranty

Manufacturer's Warranty:
3 Year

Capacity

Washing Capacity (kg):
12

Efficiency

Water Usage Litres (WELS):
103L
Program Setting (WELS):
Cotton 40 C
Registration Number (WELS):
C02356
Washing Energy Rating (Star):
5
Energy Consumption (kWh/yr):
282

Connections

Water Connection:
Cold Wash Only

Safety

Safety:
Child Lock

Warranty

Manufacturer's Warranty:
3 Year

Product Dimensions

Product Height (mm):
845
Product Width (mm):
595
Product Depth (mm):
640
Product Weight (kg):
73

Box Dimensions

Box Height (mm):
890
Box Width (mm):
650
Box Depth (mm):
720
Box Weight (kg):
76

Product Reviews of Hisense 12kg Front Load Washer

Hisense 12kg Front Load Washer HWF5S1214

Overall Rating Snapshot

4.5 stars

4.5 out of 5 stars from 8 reviews

88% of users recommend this product

4
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3
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  • 5 out of 5

    Good

    Everything

    Charbel

    Confirmed purchase 20 July 2025

    Published on 12 August 2025

    Yes, I recommend this product.

    This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.

  • 1 out of 5

    Disappointing Customer Support Experience – Would Not Recommend Hisense

    I’m writing this review to advise potential buyers to think twice before purchasing Hisense products in Australia. While the product itself may seem like good value initially, the after-sales experience leaves much to be desired. My recent experience with Hisense customer support was extremely disappointing. I reached out with a genuine issue, only to be met with rude and condescending responses from their support agents. Rather than assisting me in resolving the problem, I felt dismissed and talked down to throughout the interaction. Customer service should enhance your confidence in a brand, not make you regret your purchase. Unfortunately, based on this experience, I can no longer recommend Hisense products. If customer support is important to you—as it should be—I suggest looking elsewhere.

    Sreeram

    Confirmed purchase 7 July 2025

    Published on 2 August 2025

    This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.

  • 5 out of 5

    Best product for a good price

    Steam wash function on this one is the best….

    Anonymous

    Confirmed purchase 19 April 2025

    Published on 21 July 2025

    Yes, I recommend this product.

    This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.

  • 5 out of 5

    Awesome features.

    Great machine, so nice being able to do such a big load. Being able to set it on a timer to start as needed is really handy! Makes it easy to use power during the day while at work. The size has allowed us to do way less loads a week to keep on top of things. Everything smells fresh coming out! Very easy to use, the auto mode weighs each load and times it accordingly.

    Kristina

    Confirmed purchase 22 June 2025

    Published on 17 July 2025

    Yes, I recommend this product.

    This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.

  • 5 out of 5

    Great product

    Great pwasher at a great price

    Jesse peterson

    Confirmed purchase 8 May 2025

    Published on 3 June 2025

    Yes, I recommend this product.

    This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.

  • 5 out of 5

    Awesome

    Great

    Rai

    Confirmed purchase 13 May 2025

    Published on 3 June 2025

    Yes, I recommend this product.

    This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.

  • 5 out of 5

    Awesome front loader washing machine

    Amazing purchase, Our top loader washing machine recently stopped working so I needed to buy a one, I knew I needed a front loader as I am quite short. From the moment I went into the Good Guys they assisted in every way answering every question, they checked I was getting the best price and helped organize next day delivery. The delivery driver installed my new washing machine, gave me some tips on using it the first couple of times and even took my old washing machine away. The washing machine is easy to use and has a great water efficiency rating and also looks elegant in my laundry. There is quite a few different settings for washing different things taking the guess work out of your washing. I would definitely recommend this washing machine.

    Renee Lavender

    Confirmed purchase 27 April 2025

    Published on 25 May 2025

    Yes, I recommend this product.

    This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.

  • 5 out of 5

    Fabulous washing machine

    I am loving using my new machine. There are heaps of cycles available and you can adjust them to suit your load. The service we received from Good Guys was excellent.

    Kim

    Confirmed purchase 29 April 2025

    Published on 20 May 2025

    Yes, I recommend this product.

    This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.

You've viewed 8 of 8 reviews

ABOUT THE GOOD GUYS REVIEWS

The Good Guys product reviews are collected from verified purchasers who may have received an incentive in return for providing an authentic review.

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