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4.2 out of 5 stars from 13 reviews
92% of users recommend this product
Cynthia Richardson
Confirmed purchase 21 July 2026
Published on 13 August 2026
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
We bought this machine just over a month ago. So far, my wife likes it since it's not noisy. The cool feature I like is that I can use my phone to manage this machine remotely.
Tajuddin
Confirmed purchase 19 July 2026
Published on 12 August 2026
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
The washer is great, however we had a small problem with it and dealing with LG customer service was an absolute nightmare. I gave up on them after a week of trying to get something done and went back to the Good Guys to get my money back, but they solved the issue. Their communication was great, what they said they would do happened, the tech turned up and sorted the issue. If you have any problem with a purchase don't even go to LG customer service, just deal with the Good Guys direct. Still waiting for LG customer service to get back to me.
Leonie
Confirmed purchase 13 July 2026
Published on 5 August 2026
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
The features of this product I like best is the AI program and being able to open the door mid cycle
Jayne Gould
Confirmed purchase 5 June 2026
Published on 1 July 2026
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Frank
Confirmed purchase 31 May 2026
Published on 23 June 2026
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
been using this washer for 4 weeks. Prince from good guys highly recommend this model for long lasting. i saw a lot of reviews saying this machine is very quiet, so i have a high expectation on it. turn out it is not as quiet as i expect, especially spinning and water flowing time. the size is decent for the small laundry in my apartment, but i still couldn't close the door. cant block the noise while im working from home. will continue to observe the quality...
Carson C
Confirmed purchase 9 May 2026
Published on 2 June 2026
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
love my washer love the fact I can load and set wash for when I'm on my way home from work.
michelle
Confirmed purchase 18 April 2026
Published on 23 May 2026
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
I’m really happy with this new washing machine. It’s the first time I’ve ever had a front loader. The only thing I have to complain about is the long washing cycles and how I can’t just add extra washing if I forget to put something in before I start the machine.
Blanche dunn
Confirmed purchase 26 April 2026
Published on 19 May 2026
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Our last very similar LG washer had 13 cycles on the machine. It lasted 10 years. This one has 12 cycles onboard, most of which will go unused, while it has multiple extra useful cycles which you have to download to use - but only one each time you need it. They do not stay on the machine. And you need to connect the machine to your wifi network and use an app to download them. The extra cycles include ‘towels’, ‘sheets’ and ‘rinse & spin’ - possibly the most used/useful cycles. A truly stupid setup. My coffee machine has more choices than my washer - so why LG can’t you simply put them ALL onboard the washer with a simple menu? The instruction booklet and LG support are totally useless. I got help via google. The door latch is flimsy now and doesn’t shut very well. The start buttons and process are not great either. It seems to wash well enough and if it lasts as long as the old one, great. But LG have let themselves and their customers down for the sake of having a trendy app. The Good Guys who sold the washer were fantastic in trying to get LG support. Thanks Kylie at Warners Bay!
Michael
Confirmed purchase 12 April 2026
Published on 7 May 2026
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Works well. If you need to put it in a tight space the depth measurement does not take into account the bump out at the back and the door depth.
Loretta
Confirmed purchase 9 April 2026
Published on 6 May 2026
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
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The Good Guys product reviews are collected from verified purchasers who may have received an incentive in return for providing an authentic review.
The below information is AI generated based on Australian websites information around this item. We have done our best to ensure its accuracy but suggest verifying any information within this tab before purchasing.
The LG 9kg Series 3 AI Front Load Washer is a value-focused front loader for households wanting a solid-capacity machine with smarter fabric care than a basic entry model. It suits couples and small families, with a practical 9kg drum for regular weekly washing. Key strengths are its everyday versatility and AI-based wash support. The main limitation is that it is not positioned as a premium model with the most advanced specialist cycles or luxury extras.
This model is aimed at practical everyday washing rather than premium performance, so shoppers wanting the widest range of specialist garment-care, sanitising or luxury convenience features may need to step up to a higher-tier machine.
7/10 - AI-led wash support and front-load drum action make it a solid everyday fabric-care choice, though it is not positioned as a specialist premium garment-care model.
Front-load format typically suits water-conscious households; confirm current WELS star rating on the retailer listing before purchase.
Best for couples and small families with regular weekly washing needs
6/10 - likely in line with many standard front loaders, but not clearly positioned as a low-noise specialist model.
Moderate - suitable for everyday clothing care, but dedicated allergy-focused performance is not clearly established from the provided product information.
A: Yes, a 9kg drum suits regular family washing, including larger towel loads and most queen sheet sets. It is better for lightweight to standard bedding than bulky king doonas, which often need a larger drum to wash and spin evenly.
A: AI on this LG washer is designed to sense the load and adjust wash motion to better match the fabric mix. It is most useful for everyday clothing loads, but delicate items and heavy fabrics should still be separated for the best result.
A: This model suits buyers who want a 9kg family size washer with front load fabric care and efficient everyday washing. Compared with a top loader, cycles can be longer, but front loaders are usually gentler on clothes and better for mixed garments.
A: Yes, a 9kg capacity is well suited to fewer, larger weekly loads, which can be handy for busy households. For the best wash result, avoid packing the drum tightly, because front loaders need free movement in the drum for rinsing and spin balance.
A: Yes, front load washers usually extract more water during the spin phase than many comparable top loaders, so clothes often come out less wet. Drying time still depends on the fabric type, load size and the spin setting used on the selected cycle.
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