Tech Support Services
Tech Support Services
Some of us are tech wizards, but most of us get a bit overwhelmed when confronted with a box of cables and wires. If that sounds like you, let The Good Guys Home Services save you some stress and set up your PC, Mac or wireless network. We’ll take care of everything from start to finish so you can get online sooner.
Tech Support Services
PC or Mac in home basic set up
From
$99
THIS 'FROM' PRICE IS INDICATIVE ONLY. The price will vary depending on your location. Submit an order and we'll contact you within 4 business hours with a price.
Your PC or Mac is unpacked (if new), and set up with 1 monitor connection, 1 software installation, and cables are arranged neatly. We configure an existing internet connect and existing email address and perform updates if needed. We test functionality, demonstrate basic operation, tidy the area, and obtain your sign-off on completion.
Unpacking and inspection of new PC or Mac to verify all included parts are accounted for
Setup of PC or Mac with connection to 1 monitor
Installation of 1 software application
Neat arrangement and coiling of cables
Configuration to existing active internet connection
Connection to existing email address
Completion of required system updates (if applicable)
Functionality testing to ensure correct operation
Basic demonstration of appliance operation
Tidying of work area and removal of packaging
Customer sign-off on satisfactory completion of installation
Supply or delivery of your new PC or Mac
Setup of multiple monitors beyond the first one
Installation of additional software beyond the first application
Setup of new internet connection or email address
Extended training or in-depth tutorials on use
Data transfer from old devices
Removal or disposal of old equipment
PC or Mac in home advanced set up
From
$149
THIS 'FROM' PRICE IS INDICATIVE ONLY. The price will vary depending on your location. Submit an order and we'll contact you within 4 business hours with a price.
Your PC or Mac is unpacked (if new), and set up with 1 monitor connection, 1 software installation, and cables are arranged neatly. We configure an existing internet connect and existing email address, transfer up to 5GB of files and perform updates if needed. We test functionality, demonstrate basic operation, tidy the area, and obtain your sign-off on completion.
Unpacking and inspection of new PC or Mac to verify all included parts are accounted for
Setup of PC or Mac with connection to 1 monitor
Installation of 1 software application
Neat arrangement and coiling of cables
Configuration to existing active internet connection (must be active)
Connection to existing email address
Transfer of up to 5GB of files
Completion of required system updates (if applicable)
Functionality testing to ensure correct operation
Basic demonstration of appliance operation
Tidying of work area and removal of packaging
Customer sign-off on satisfactory completion of installation
Supply or delivery of your new PC or Mac
Setup of multiple monitors beyond the first one
Installation of additional software beyond the first application
Setup of new internet connection or email address
Extended training or in-depth tutorials on use
File transfers exceeding 5GB
Removal or disposal of old equipment
In-home tech installation consultation
From
$89
THIS 'FROM' PRICE IS INDICATIVE ONLY. The price will vary depending on your location. Submit an order and we'll contact you within 4 business hours with a price.
We assess your home technology setup and provide detailed recommendations on product selection, installation costs, and any additional charges or add-ons.
Assessment of your current home technology setup
Expert recommendations for new devices based on your requirements
Estimate of installation costs
Advice on potential system upgrades or improvements
Discussion of any additional features or services you may need
Explanation of installation process and timeline
Actual installation or setup of any devices
Physical changes to your home or existing infrastructure
Purchase of any products or equipment
Removal or disposal of old technology
Ongoing technical support or troubleshooting
How to book a service
At The Good Guys Home Services, we understand the trust you’ve placed in us to provide you with high quality workmanship, and also the need to get your home installation done quickly and easily. Read our customer guide and understand how your home installation will be completed.
You can add many of our installation services from the cart. We’ll assign your installation to our trusted professionals for completion after your product is delivered. If you need any variations in home, we can vary your scope for additional fees in home.
You can request any of our services by completing the relevant form. We’ll then quote that service up for you and send you a link for payment to finalise your booking.
When in store speak with our specialist about your installation needs. Once a service is purchased, we will arrange for a professional installer to attend your home, and you will receive a booking confirmation with all the details about the service and installer attending site.
FAQs
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