About Miele

Owned by the Miele and Zinkann families since 1899, today approximately 70 of the Miele & Cie. KG company associates are direct descendants of the founders Carl Miele or Reinhard Zinkann.

Miele’s products set the standards for durability, performance, ease of use, energy efficiency, design and service, evidenced by the number of awards Miele has won over the years. In 2014 alone Miele received the following awards - show badges:

  • Most Trusted Brand as voted by Reader’s Digest readers
  • reddot design award winner for high design quality
  • iF product design award
  • Germany’s Most Sustainable Big Company award winner
  • Superbrands Germany award for excellent brand management


Not only does Miele deliver exceptional, award-winning products, Miele also provides customers with ongoing support and service that’s second to none:

  • Miele Mobile Service Technicians for fast, fuss-free repairs
  • Online tips & tricks for appliance installation, usage and care
  • Answers to Frequently Asked Questions online
  • Online troubleshooting and problem-solving guide
  • Helpful online Advice & Information such as laundry stain removal and fabric care
  • Customer Care Centre to answer questions and help with solutions just a phone call away
  • A 2 year warranty with an optional 3 year extended manufacturer warranty is available. (Miele Service Certificate)


The Good Guys currently stock Miele vacuum cleaners in store and online, while Miele washing machines, dryers, and dishwashers are available in store only. Visit your local The Good Guys store to find out more.


Visit us in store for expert advice on which Miele appliance is right for your home. Selected stores only.