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Hisense 8.0kW Air Q Series Reverse Cycle Split System
HAWU28KR
$2399
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Product Overview
Key Features
- Hi-Nano Pro Air Purification
- Follow & Avoid Airflow Mode
- App & Voice Control
- 5 Speed and Auto Indoor Fan Control
- 24 Hours Timer
- LCD Wireless Remote Controller
Key Specifications
- Brand:
- Hisense
- Model Number:
- HAWU28KR
- Cooling Capacity (kW):
- 8
- Heating Capacity (kW):
- 8.5
- Energy Rating - Cooling in Average Climate (Star):
- 2.5
- Energy Rating - Heating in Average Climate (Star):
- 2
- Timer:
- 24 hr
Heating & Cooling
- Maximum Airflow (m3/hr):
- 1100
- Indoor Unit Model No.:
- HAWU28KR-I
- Outdoor Unit Model No.:
- HAWU28KR-O
Efficiency
- Energy Star Rating - Cooling in Hot Climate (Star):
- 3
- Energy Star Rating - Heating in Hot Climate (Star):
- 2.5
- Energy Star Rating - Cooling in Cold Climate (Star):
- 3
- Energy Star Rating - Heating in Cold Climate (Star):
- 1.5
Options
- Controls:
- ConnectLife control app, Remote Control
Connections
- Wi-Fi Enabled:
- Yes
Safety
- Installation:
- This product contains no user-serviceable parts. Always consult authorized service personnel for repairing, installation, and relocation of this product. Improper installation or handling will cause leakage, electric shock, or fire.
General Information
- Type:
- Reverse Cycle Air Conditioner
- Colour:
- White
- Noise Level (dBA):
- Indoor: 32 - 46, Outdoor: 70
- Speeds:
- 5
Warranty
- Manufacturer's Warranty:
- 5 Year
Manuals & Downloads
Heating & Cooling
- Maximum Airflow (m3/hr):
- 1100
- Indoor Unit Model No.:
- HAWU28KR-I
- Outdoor Unit Model No.:
- HAWU28KR-O
Options
- Controls:
- ConnectLife control app, Remote Control
Safety
- Installation:
- This product contains no user-serviceable parts. Always consult authorized service personnel for repairing, installation, and relocation of this product. Improper installation or handling will cause leakage, electric shock, or fire.
Warranty
- Manufacturer's Warranty:
- 5 Year
Indoor Unit Dimensions
- Indoor Unit Width (mm):
- 1075
- Indoor Unit Height (mm):
- 320
- Indoor Unit Depth (mm):
- 231
- Indoor Unit Weight (kg):
- 13
Outdoor Unit Dimensions
- Outdoor Unit Width (mm):
- 900
- Outdoor Unit Height (mm):
- 750
- Outdoor Unit Depth (mm):
- 340
- Outdoor Unit Weight (kg):
- 51
Box 1 Dimensions
- Box 1 Height (mm):
- 450
- Box 1 Width (mm):
- 820
- Box 1 Depth (mm):
- 1060
- Box 1 Weight (kg):
- 55
Box 2 Dimensions
- Box 2 Height (mm):
- 1170
- Box 2 Width (mm):
- 390
- Box 2 Depth (mm):
- 315
- Box 2 Weight (kg):
- 15.5
Product Reviews of Hisense 8.0kW Air Q Series Reverse Cycle Split System
Overall Rating Snapshot
5 out of 5 stars from 1 review
100% of users recommend this product
Great Split System
I took the Hisense 8kw split system because the Panasonic was out of stock. Turns out that the Hisense is a better machine than the Panasonic I had previously I’m really happy with - it works a treat!
Robert
Confirmed purchase 12 January 2026
Published on 17 February 2026
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
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ABOUT THE GOOD GUYS REVIEWSThe Good Guys product reviews are collected from verified purchasers who may have received an incentive in return for providing an authentic review.
The below information is AI generated based on Australian websites information around this item. We have done our best to ensure its accuracy but suggest verifying any information within this tab before purchasing.
At a glance
The Hisense Air Q Series 8.0kW reverse cycle split system is a smart, large-capacity air conditioner suited to families and larger living areas that need strong cooling, heating and cleaner air. Its standout strengths are Hi-Nano air purification, app and voice control, and solid energy performance. The main limitation is that its star ratings are good rather than class-leading compared with some premium efficiency-focused models.
What it’s great for
- Year-Round Home Comfort
- Large Living Areas
- Family Rooms
- Cleaner Indoor Air
- Smart Climate Control
Where it works best
- Open-Plan Living Rooms
- Large Lounge Areas
- Family Homes
- Main Living Zones
- Dining and Living Spaces
Who it’s for
- Families
- Homeowners
- Renters Seeking Smart Control
- Allergy-Conscious Households
- Buyers Wanting Heating and Cooling in One System
Things to consider
While it offers strong features and good energy performance, its 3-star cooling and 2.5-star heating ratings may not match the best premium split systems focused on maximum efficiency.
Room size suitability
Best suited to large rooms and open-plan living areas
Energy efficiency score
7/10 - good efficiency for a large-capacity split system, supported by 3-star cooling and 2.5-star heating ratings
Noise level vs category average
7/10 - positioned as a quiet comfort model, though no quoted decibel figures are provided
Smart home integration score
9/10 - strong smart control offering with app access, voice control and geofencing-style convenience
Allergy friendliness
8/10 - Hi-Nano Pro purification and self-cleaning features make it a strong choice for households focused on cleaner air
Key benefits
- Reverse Cycle Heating and Cooling: Delivers year-round temperature control from a single system, making it practical for both hot summers and cool winters.
- Hi-Nano Pro Air Purification: Helps reduce allergens, mould, bacteria and dust in the air for a fresher indoor environment.
- Self-Clean Plus Technology: Helps keep the indoor unit cleaner internally, supporting hygiene and reducing maintenance buildup over time.
- App and Voice Control: Lets you adjust settings remotely or hands-free for easier day-to-day comfort management.
- Follow/Avoid Mode: Adjusts airflow based on where people are in the room for more personalised comfort.
- Smart Airflow: Spreads conditioned air more effectively around the room for more even comfort.
- Energy Efficiency: Offers a 3-star cooling rating and 2.5-star heating rating, helping balance performance with running costs.
- Durable Outdoor Design: Built to better handle coastal air, insects and harsh weather conditions common in Australia.
Q: What size room is the Hisense HAWU28KR usually suited to?
A: It is typically suited to larger living areas or open-plan spaces of about 45 to 65 square metres, depending on ceiling height, insulation, window area and climate. Its rated capacity is 8.0kW for cooling and 8.5kW for heating.
Q: Can the Hisense HAWU28KR be controlled when nobody is at home?
A: Yes. This model supports app control, voice control and geofencing, so it can be adjusted before arriving home or turned off after leaving. Remote access depends on home Wi-Fi and initial setup through the compatible control app.
Q: Is the HAWU28KR a good option for homes with allergy or air quality concerns?
A: Yes. It includes Hi-Nano air purification and self-cleaning technology designed to reduce allergens, mould, bacteria and dust inside the airflow path. It can improve day-to-day room air freshness, but it is not a substitute for dedicated ventilation.
Q: What should be checked before replacing an older split system with the Hisense HAWU28KR?
A: Check the unit dimensions first. The indoor unit is 1075 x 320 x 231mm and the outdoor unit is 900 x 750 x 340mm, so existing wall space, brackets, drain location and pipe run may not match exactly. Installation requires a licensed tradesperson.
Q: How energy efficient is the Hisense HAWU28KR in different Australian climates?
A: Its cooling efficiency is rated 3 stars in hot and cold climates, and 2.5 stars in an average climate. Heating is rated 2.5 stars in hot climates, 2 stars in average climates and 1.5 stars in cold climates, so heating efficiency drops in colder regions.
Q: Does the HAWU28KR move air in more than one direction, or just straight ahead?
A: It can direct air both vertically and horizontally, because it has auto swing louvers in both directions. That helps spread conditioned air more evenly across a wider area, but it still works best within the room where the indoor unit is installed.