loading
loadingloading
Hisense 5.1kW Air Q Series Reverse Cycle Split System
HAWU18KR
$1699
± Click the icons above as terms, conditions & fees apply
Participating Credit Cards. 50 Months Interest Free.
No Interest. No Deposit. Monthly payments required.
BONUS OFFER
Click & Collect Bonus - Get $15 off⌓ online carts over $150
⌓Ends 11.59PM AEST 06/09/2026. Offer only applies to web orders where Click & Collect is available in the shopping cart. Minimum spend amount calculated after any other discounts have been applied. Can be used on The Good Guys website in conjunction with a Price Beat when available on individual product pages. Excludes products marked online only, available for delivery only, special order, sold out, unavailable, coming soon and shipped by “supplier”, all Pre-orders, digital vouchers, gaming credits and streaming services, Gift Cards, Services, Gold Service Extras, Installation & Delivery. Offer applies to the current ticketed price of relevant products. As prices change regularly and we frequently run sales and negotiate on price, some products are likely to have been sold below the current price prior to this offer. Prices may change after offer ends.
Product Overview
Key Features
- Hi-Nano Pro Air Purification
- Follow & Avoid Airflow Mode
- App & Voice Control
- 5 Speed and Auto Indoor Fan Control
- 24 Hours Timer
- LCD Wireless Remote Controller
BONUS OFFER
Click & Collect Bonus - Get $15 off⌓ online carts over $150
⌓Ends 11.59PM AEST 06/09/2026. Offer only applies to web orders where Click & Collect is available in the shopping cart. Minimum spend amount calculated after any other discounts have been applied. Can be used on The Good Guys website in conjunction with a Price Beat when available on individual product pages. Excludes products marked online only, available for delivery only, special order, sold out, unavailable, coming soon and shipped by “supplier”, all Pre-orders, digital vouchers, gaming credits and streaming services, Gift Cards, Services, Gold Service Extras, Installation & Delivery. Offer applies to the current ticketed price of relevant products. As prices change regularly and we frequently run sales and negotiate on price, some products are likely to have been sold below the current price prior to this offer. Prices may change after offer ends.
Key Specifications
- Brand:
- Hisense
- Model Number:
- HAWU18KR
- Cooling Capacity (kW):
- 5.1
- Heating Capacity (kW):
- 5.8
- Energy Rating - Cooling in Average Climate (Star):
- 4.5
- Energy Rating - Heating in Average Climate (Star):
- 2.5
- Timer:
- 24 hr
Heating & Cooling
- Maximum Airflow (m3/hr):
- 1100
- Indoor Unit Model No.:
- HAWU9KR-I
- Outdoor Unit Model No.:
- HAWU9KR-O
Efficiency
- Energy Star Rating - Cooling in Hot Climate (Star):
- 5
- Energy Star Rating - Heating in Hot Climate (Star):
- 3
- Energy Star Rating - Cooling in Cold Climate (Star):
- 5
- Energy Star Rating - Heating in Cold Climate (Star):
- 2
Options
- Controls:
- ConnectLife control app, Remote Control
Connections
- Wi-Fi Enabled:
- Yes
Safety
- Installation:
- This product contains no user-serviceable parts. Always consult authorized service personnel for repairing, installation, and relocation of this product. Improper installation or handling will cause leakage, electric shock, or fire.
General Information
- Type:
- Reverse Cycle Air Conditioner
- Colour:
- White
- Noise Level (dBA):
- Indoor: 25 - 45, Outdoor: 65
- Speeds:
- 5
Warranty
- Manufacturer's Warranty:
- 5 Year
Manuals & Downloads
Heating & Cooling
- Maximum Airflow (m3/hr):
- 1100
- Indoor Unit Model No.:
- HAWU9KR-I
- Outdoor Unit Model No.:
- HAWU9KR-O
Options
- Controls:
- ConnectLife control app, Remote Control
Safety
- Installation:
- This product contains no user-serviceable parts. Always consult authorized service personnel for repairing, installation, and relocation of this product. Improper installation or handling will cause leakage, electric shock, or fire.
Warranty
- Manufacturer's Warranty:
- 5 Year
Indoor Unit Dimensions
- Indoor Unit Width (mm):
- 1075
- Indoor Unit Height (mm):
- 320
- Indoor Unit Depth (mm):
- 231
- Indoor Unit Weight (kg):
- 13
Outdoor Unit Dimensions
- Outdoor Unit Width (mm):
- 860
- Outdoor Unit Height (mm):
- 667
- Outdoor Unit Depth (mm):
- 310
- Outdoor Unit Weight (kg):
- 41
Box 1 Dimensions
- Box 1 Height (mm):
- 995
- Box 1 Width (mm):
- 720
- Box 1 Depth (mm):
- 420
- Box 1 Weight (kg):
- 45
Box 2 Dimensions
- Box 2 Height (mm):
- 390
- Box 2 Width (mm):
- 1170
- Box 2 Depth (mm):
- 315
- Box 2 Weight (kg):
- 16
Product Reviews of Hisense 5.1kW Air Q Series Reverse Cycle Split System
Overall Rating Snapshot
4.5 out of 5 stars from 10 reviews
90% of users recommend this product
What customers say, summarised by AI
- Efficiently heats and cools small spaces, ideal for units.
- Features like focus mode and adjustable airflow add convenience.
- Unit operates quietly, including the external exhaust.
- Stylish design with modern features highly appreciated by users.
- Value for money, though installation costs can be unexpectedly high.
- Staff recommendations and knowledgeable installers receive positive feedback.
Great Unit
Meets all the needs for the purpose was bought for.
Tazza
Confirmed purchase 3 July 2026
Published on 29 July 2026
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Works great
This is a great aircon for the small unit we required it for heats and cools the whole area really well
Jane
Confirmed purchase 16 April 2026
Published on 13 May 2026
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Great unit
Very pleased with this unit! It suits my needs perfectly.
Ben
Confirmed purchase 25 March 2026
Published on 22 April 2026
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
installation costs
Product is good and cools and heats well. The issue I have is the cost of installation was actually ended up being as much as the unit., despite advertised installation price back-to-back $986 we had to pay additional $650 this was almost more than what we paid for the unit when it was on sale. So do yourself a favour do not book installation via good guys its a scam.
Zac
Confirmed purchase 20 February 2026
Published on 17 March 2026
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Good aircon
This aircon looks really great and works well, highly recommended!
EZ
Confirmed purchase 3 December 2025
Published on 22 January 2026
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Excellent valued aircon
Fantastic valued unit , quite and really cold , good features
Debbie champness
Confirmed purchase 18 November 2025
Published on 9 December 2025
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Split system air conditioner
I have used it for several weeks now it works as intended. Also the external exhaust is really quiet under operation. I had a really good installer who knew what he was doing. Thanks for staff help who recommended this product.
Paul
Confirmed purchase 10 November 2025
Published on 2 December 2025
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Great aircon
Works great cools quickly
Tia Mcleod
Confirmed purchase 27 October 2025
Published on 1 December 2025
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Cooling at the next Level
What a great aicon, the new models and features have well used. Being able to direct the air to either blow towards or avoid is amazing
Annette
Confirmed purchase 1 November 2025
Published on 28 November 2025
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Great Aircon
Love my new aircon, definitely makes the room cool when its on. Great features like focus mode
Annette
Confirmed purchase 1 November 2025
Published on 26 November 2025
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
You've viewed 10 of 10 reviews
ABOUT THE GOOD GUYS REVIEWSThe Good Guys product reviews are collected from verified purchasers who may have received an incentive in return for providing an authentic review.
The below information is AI generated based on Australian websites information around this item. We have done our best to ensure its accuracy but suggest verifying any information within this tab before purchasing.
At a glance
This 5.1kW reverse cycle split system suits households wanting reliable year-round comfort, cleaner air and smart control without stepping into premium-priced territory. Standout strengths include Hi-Nano air purification, app and voice control, quiet operation and durable outdoor design for Australian conditions. One limitation is that it focuses on core comfort and air-care features rather than advanced premium extras like multi-room zoning.
What it’s great for
- Everyday Home Cooling and Heating
- Family Living Areas
- Air Quality Support
- Smart Home Convenience
- Year-Round Comfort
Where it works best
- Living Room
- Open-Plan Apartment
- Medium Lounge Area
- Family Home
- Main Shared Indoor Space
Who it’s for
- Families
- Apartment Dwellers
- Homeowners
- Renters Seeking Smart Control
- Allergy-Conscious Households
Things to consider
It offers strong smart control and air-care features, but buyers wanting premium specialist options such as multi-room zoning or more advanced climate customisation may need to look higher up the market.
Room size suitability
Best suited to medium living spaces and shared rooms.
Energy efficiency score
8/10 - positioned as top-ranked for energy efficiency within the series, making it a strong choice for regular household use.
Noise level vs category average
8/10 - quieter-feeling operation than many standard split systems, with a clear focus on everyday comfort.
Smart home integration score
9/10 - strong smart control offering with app, voice control and geofencing support.
Allergy friendliness
8/10 - Hi-Nano purification and self-cleaning features make it a solid option for households focused on cleaner indoor air.
Key benefits
- Hi-Nano Pro: Helps reduce allergens, mould, bacteria and dust in the air for a fresher indoor environment.
- Self-Cleaning Technology: Keeps the indoor unit more hygienic inside and helps reduce build-up over time.
- Reverse Cycle Operation: Provides both cooling and heating for year-round indoor comfort.
- Follow/Avoid Mode: Adjusts airflow based on where people are in the room for more personalised comfort.
- App & Voice Control: Lets you manage temperature and settings more conveniently at home or away.
- Smart Airflow: Helps distribute conditioned air more evenly across the room for consistent comfort.
- Quiet Operation: Supports a more comfortable day-to-day environment with less noticeable running noise.
- Corrosion-Resistant Outdoor Design: Built to better handle harsh Australian conditions including coastal air and summer weather.
Q: What size room is the Hisense HAWU18KR best suited to?
A: This 5.1kW cooling and 5.8kW heating split system is typically suited to a medium living area, roughly around 25 to 40 square metres, depending on ceiling height, insulation and sun exposure. Larger open-plan spaces may need more capacity.
Q: Does the Hisense HAWU18KR support app and voice control straight away?
A: Yes, this model includes Wi-Fi-based app control and voice control compatibility, so you can adjust settings without being at the unit. A stable home internet connection and a compatible voice assistant setup are needed for remote and voice functions.
Q: Is the air purification on this model useful for homes with dust or allergy concerns?
A: Yes, the HAWU18KR includes Hi-Nano purification and self-cleaning technology to help reduce airborne dust, allergens, mould and bacteria inside the system. It improves day-to-day air quality, but it is not a replacement for ventilation or a medical-grade purifier.
Q: What does Follow or Avoid Mode do on the Hisense Air Q Series?
A: Follow or Avoid Mode changes airflow based on where you are in the room, directing air toward you for quicker comfort or away from you for a gentler feel. It is useful if direct cold airflow feels harsh, especially in lounge rooms or bedrooms.
Q: Is the Hisense HAWU18KR designed for tough Australian outdoor conditions?
A: Yes, this model is built with a corrosion-resistant and pest-protected outdoor unit for Australian conditions such as coastal air, summer storms and high temperatures. That added protection is useful where standard outdoor units can wear faster over time.
Q: Is this model as efficient in heating as it is in cooling?
A: No, its published energy ratings show stronger efficiency in cooling than heating, with 5 stars for cooling and 3 stars for heating. That means it can be an efficient year-round option, but winter running costs may be higher than summer cooling costs.