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Hisense 7.2kW Air Q Series Reverse Cycle Split System

HAWU24KR
HOT BUY
$1699
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Licensed Trade Installation is required for this product. The Good Guys Home Services Team can arrange fully licensed and insured professionals to handle this installation.
BONUS OFFER

Click & Collect Bonus - Get $15 off⌓ online carts over $150

⌓Ends 11.59PM AEST 06/09/2026. Offer only applies to web orders where Click & Collect is available in the shopping cart. Minimum spend amount calculated after any other discounts have been applied. Can be used on The Good Guys website in conjunction with a Price Beat when available on individual product pages. Excludes products marked online only, available for delivery only, special order, sold out, unavailable, coming soon and shipped by “supplier”, all Pre-orders, digital vouchers, gaming credits and streaming services, Gift Cards, Services, Gold Service Extras, Installation & Delivery. Offer applies to the current ticketed price of relevant products. As prices change regularly and we frequently run sales and negotiate on price, some products are likely to have been sold below the current price prior to this offer. Prices may change after offer ends.
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Product Overview

Hisense Air Q Series Reverse Cycle Split System
"Air You Trust. Comfort You Feel."
Hisense Air Q Series helps Australians stay comfortable and in control every day — cooling and heating quickly when you need it, keeping your air fresh and healthy, using energy wisely, and standing up to tough Aussie conditions. Smart, quiet, and easy to use — it's comfort made simple for modern homes.
•    Cleaner, Healthier Air for Your Family
Air Q cares for the air you breathe. Hi-Nano purification reduces allergens, mould, bacteria, and dust in the air, while self-cleaning technology keeps the system hygienic inside. It helps create a fresher, healthier home — ideal for families, children, and anyone sensitive to air quality.
•    Powerful Performance You Can Rely On
Air Q reacts quickly to heat, cold, or humidity, creating the ideal indoor climate. With fast cooling and heating, Smart Airflow for all-over comfort, and top-ranked energy efficiency, it delivers leading performance in the market.
•    Quiet, Personalised Comfort – Made Smarter
Air Q keeps your home comfortable and quiet, with smart airflow that follows or avoids you for personalized comfort. Control it effortlessly via app, voice, or geofencing — whether you're home or away.
•    Built for Australian Living
From coastal salt air to summer storms, insects and extreme temperatures, Air Q is engineered to last in Australia’s tough climate. Its corrosion-resistant, pest-protected outdoor design gives long-term durability you can count on.

Key Features

  • Hi-Nano Pro Air Purification
  • Follow & Avoid Airflow Mode
  • App & Voice Control
  • 5 Speed and Auto Indoor Fan Control
  • 24 Hours Timer
  • LCD Wireless Remote Controller
BONUS OFFER

Click & Collect Bonus - Get $15 off⌓ online carts over $150

⌓Ends 11.59PM AEST 06/09/2026. Offer only applies to web orders where Click & Collect is available in the shopping cart. Minimum spend amount calculated after any other discounts have been applied. Can be used on The Good Guys website in conjunction with a Price Beat when available on individual product pages. Excludes products marked online only, available for delivery only, special order, sold out, unavailable, coming soon and shipped by “supplier”, all Pre-orders, digital vouchers, gaming credits and streaming services, Gift Cards, Services, Gold Service Extras, Installation & Delivery. Offer applies to the current ticketed price of relevant products. As prices change regularly and we frequently run sales and negotiate on price, some products are likely to have been sold below the current price prior to this offer. Prices may change after offer ends.
Licensed Trade Installation is required for this product. The Good Guys Home Services Team can arrange fully licensed and insured professionals to handle this installation.

Key Specifications

Brand:
Hisense
Model Number:
HAWU24KR
Cooling Capacity (kW):
7.2
Heating Capacity (kW):
8
Energy Rating - Cooling in Average Climate (Star):
4
Energy Rating - Heating in Average Climate (Star):
2.5
Timer:
24 hr

Heating & Cooling

Maximum Airflow (m3/hr):
1250
Indoor Unit Model No.:
HAWU24KR-I
Outdoor Unit Model No.:
HAWU24KR-O

Efficiency

Energy Star Rating - Cooling in Hot Climate (Star):
4
Energy Star Rating - Heating in Hot Climate (Star):
3
Energy Star Rating - Cooling in Cold Climate (Star):
4
Energy Star Rating - Heating in Cold Climate (Star):
2

Options

Controls:
ConnectLife control app, Remote Control
Programs:
Eco Mode

Connections

Wi-Fi Enabled:
Yes

Safety

Installation:
This product contains no user-serviceable parts. Always consult authorized service personnel for repairing, installation, and relocation of this product. Improper installation or handling will cause leakage, electric shock, or fire.

General Information

Type:
Reverse Cycle Air Conditioner
Colour:
White
Noise Level (dBA):
Indoor: 32 - 46, Outdoor: 69
Speeds:
5

Warranty

Manufacturer's Warranty:
5 Year

Manuals & Downloads

Remote controller users manual.pdf
Download
Air conditioner users manual.pdf
Download

Heating & Cooling

Maximum Airflow (m3/hr):
1250
Indoor Unit Model No.:
HAWU24KR-I
Outdoor Unit Model No.:
HAWU24KR-O

Options

Controls:
ConnectLife control app, Remote Control
Programs:
Eco Mode

Safety

Installation:
This product contains no user-serviceable parts. Always consult authorized service personnel for repairing, installation, and relocation of this product. Improper installation or handling will cause leakage, electric shock, or fire.

Warranty

Manufacturer's Warranty:
5 Year

Indoor Unit Dimensions

Indoor Unit Width (mm):
1075
Indoor Unit Height (mm):
320
Indoor Unit Depth (mm):
231
Indoor Unit Weight (kg):
13

Outdoor Unit Dimensions

Outdoor Unit Width (mm):
900
Outdoor Unit Height (mm):
750
Outdoor Unit Depth (mm):
340
Outdoor Unit Weight (kg):
51

Box 1 Dimensions

Box 1 Height (mm):
450
Box 1 Width (mm):
820
Box 1 Depth (mm):
1060
Box 1 Weight (kg):
55

Box 2 Dimensions

Box 2 Height (mm):
1170
Box 2 Width (mm):
390
Box 2 Depth (mm):
315
Box 2 Weight (kg):
15.5

Product Reviews of Hisense 7.2kW Air Q Series Reverse Cycle Split System

Hisense 7.2kW Air Q Series Reverse Cycle Split System HAWU24KR

Overall Rating Snapshot

4.5 stars

4.5 out of 5 stars from 11 reviews

91% of users recommend this product

3
0
2
0
What customers say, summarised by AI
  • Unit is very energy efficient, helping to reduce electricity bills.
  • Effectively cools large areas, including the whole house during extreme heat.
  • Can be preset or controlled via an app for a comfortable arrival home.
  • Easy to operate and install, with straightforward controls.
  • Heating efficiency is excellent, though some users await a summer cooling test.
  • Arrived damaged for one customer, but generally well-priced and well-received.
AI-generated summary from customer reviews, which may include incentivised reviews.
Pros
Efficient (2)
Easy (1)
  • 5 out of 5

    Anonymous

    Confirmed purchase 16 May 2026

    Published on 9 June 2026

    Yes, I recommend this product.

    This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.

  • 5 out of 5

    Nice and warm

    Can preset so nice and warm when we arrive home

    Kathy

    Confirmed purchase 10 May 2026

    Published on 4 June 2026

    Yes, I recommend this product.

    This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.

  • 1 out of 5

    dishwasher arrived with a dent on the side

    dishwasher arrived with a dent on the side

    Hayeong

    Confirmed purchase 29 April 2026

    Published on 27 May 2026

    This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.

  • 4 out of 5

    great product

    Great product, really energy efficient and easy to operate

    Cameron

    Confirmed purchase 18 March 2026

    Published on 15 April 2026

    Yes, I recommend this product.

    This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.

  • 5 out of 5

    Value for Money

    Great product at a great price.

    Vicki

    Confirmed purchase 17 March 2026

    Published on 8 April 2026

    Yes, I recommend this product.

    This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.

  • 5 out of 5

    Good unit

    Love this unit, installed it just before Melbourne had the 46 degree heat! Worked a treat,, I’ve noticed my electric bill has come down after removing a 20 year old unit

    Adz

    Confirmed purchase 1 February 2026

    Published on 24 February 2026

    Yes, I recommend this product.

    This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.

  • 5 out of 5

    Great Features

    Easy to use cools the area beautiful especialy on those over 40c days

    Diane Smith

    Confirmed purchase 8 January 2026

    Published on 3 February 2026

    Yes, I recommend this product.

    This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.

  • 5 out of 5

    Great air conditioner

    Really cools down our whole house!

    Sarah

    Confirmed purchase 3 January 2026

    Published on 28 January 2026

    Yes, I recommend this product.

    This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.

  • 5 out of 5

    Great unit ticks all bixes

    Works wonders can automatically turn on from your app so the house is comfortable when you get home

    Mel

    Confirmed purchase 7 December 2025

    Published on 31 December 2025

    Yes, I recommend this product.

    This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.

  • 5 out of 5

    Very efficient heating

    only ckecked out the heating, but it is super efficient. Big test is summer cooling, no hot days so far to test it.

    Peter

    Confirmed purchase 20 October 2025

    Published on 12 November 2025

    Yes, I recommend this product.

    This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.

You've viewed 10 of 11 reviews

ABOUT THE GOOD GUYS REVIEWSThe Good Guys product reviews are collected from verified purchasers who may have received an incentive in return for providing an authentic review.

The below information is AI generated based on Australian websites information around this item. We have done our best to ensure its accuracy but suggest verifying any information within this tab before purchasing.

At a glance

The Hisense 7.2kW Air Q Series is a smart reverse cycle split system built for families and households wanting strong heating and cooling, cleaner air and easy app or voice control. Its standout strengths are Hi-Nano air care, 4-star energy ratings and smart comfort features. One limitation is that, like most split systems, it is best suited to a single large room or open-plan area rather than whole-home climate control.

What it’s great for

  • Year-round heating and cooling
  • Large living areas
  • Open-plan spaces
  • Family homes
  • Air quality-conscious households
  • Smart home convenience

Where it works best

  • Large lounge rooms
  • Open-plan living and dining areas
  • Family rooms
  • Apartments
  • Townhouses
  • Bedrooms needing stronger capacity

Who it’s for

  • Families
  • Homeowners
  • Renters wanting smart control
  • Allergy-sensitive households
  • Busy professionals
  • Everyday home users

Things to consider

This model offers strong comfort and smart features, but it is still a single split system, so it is less suitable than ducted or multi-split options for conditioning multiple rooms at once.

Room size suitability

Best suited to large rooms and open-plan living areas

Energy efficiency score

8/10 - 4-star cooling and 4-star heating ratings indicate strong efficiency for a 7.2kW split system

Noise level vs category average

7/10 - positioned as a quiet unit, though no specific dB figures were provided

Smart home integration score

9/10 - includes app control, voice control and geofencing-style convenience for easy remote operation

Allergy friendliness

8/10 - Hi-Nano purification and self-cleaning features make it a strong choice for households focused on cleaner indoor air

Key benefits

  • Hi-Nano Pro: Helps reduce airborne allergens, mould, bacteria and dust for fresher everyday indoor air.
  • Self-Clean Plus: Helps keep the indoor unit cleaner inside, supporting hygiene and reducing build-up over time.
  • Reverse Cycle Operation: Delivers both cooling and heating from one system for year-round comfort.
  • Follow/Avoid Mode: Adjusts airflow based on where people are, helping make comfort feel more personal.
  • App Control: Lets you adjust temperature and modes remotely for easier day-to-day control.
  • Voice Control: Supports hands-free operation through compatible smart home voice assistants.
  • 4-Star Energy Ratings: With 4-star cooling and 4-star heating ratings, it offers strong energy performance for its class.
  • Corrosion-Resistant Outdoor Design: Built to better handle harsh Australian conditions, including coastal environments and summer weather.

Q: What size room is the Hisense HAWU24KR best suited to?

A: As a guide, a 7.2kW split system is typically suited to large open-plan living areas of about 45 to 65 square metres, depending on ceiling height, insulation and sun exposure. If the room runs hot in summer, size toward the upper end.

Q: Does the Hisense Air Q HAWU24KR work with voice control and app control?

A: Yes. This model supports app control over Wi-Fi and voice control, and brand and retailer information indicate compatibility with Google Home and Amazon Alexa. Geofencing is useful if you want the unit to start before you arrive home.

Q: What does Follow/Avoid Mode do on the Hisense HAWU24KR?

A: Follow/Avoid Mode uses the indoor unit's sensing and airflow control to either direct conditioned air toward you or steer it away. It suits rooms where one seat feels too warm or too draughty, rather than changing the whole room temperature.

Q: Is the Hi-Nano Pro feature on this Hisense split system the same as an air purifier?

A: No. Hi-Nano Pro is a filtration feature designed to help reduce airborne allergens, mould and dust while the unit runs; Hisense does not publish a specific reduction percentage for it. Self-Clean Plus is a separate feature that helps keep the inside of the system hygienic. It can improve air freshness, but it is not a dedicated medical-grade purifier.

Q: How energy efficient is the Hisense HAWU24KR for a large split system?

A: This model is listed with a 4-star cooling rating and a 2.5-star heating rating in an average climate (heating is 3-star in a hot climate and 2-star in a cold climate). Buyers replacing an older fixed-speed unit may see lower power use, but running cost still depends on room size and thermostat setting.

Q: Is the Hisense HAWU24KR a good choice for coastal or exposed Australian conditions?

A: Yes. It has a corrosion-resistant outdoor design intended for Australian conditions, including coastal air and summer storms. That makes it better suited to exposed locations than a basic unit, although placement and regular servicing still matter over time.