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Product Overview
Key Features
- Manual coffee machine with stainless steel exterior
- Uses ground coffee for custom espresso
- 2200 Watt power, 15 Bar pump, 2.5 Litre water tank
- Powerful steam wand creates silky microfoam milk
- Triple heat system with PID and shot clock for control
Key Specifications
- Brand:
- Breville
- Model Number:
- BES920BSS
- Pump Power:
- 15 Bar
- Includes Grinder:
- No
- Capacity:
- 2.5L
Coffee & Drinks
- Milk Frother:
- Yes - designed for smooth microfoam
- Heating System:
- Triple heat system: Dedicated steam boiler, Dedicated espresso boiler, Heated group head - all controlled by digital temperature control (PID)
Power & Charging
- Power:
- 2200W
Options
- Auto Shut Off:
- After 20 minutes
General Information
- Type:
- Manual Coffee Machine
- Family:
- the Dual Boiler
- Colour:
- Silver
- Supplier Colour:
- Stainless Steel
- Materials:
- Brushed stainless steel exterior, Stainless steel Dual Boiler
- Additional Features:
- Precise extraction at the right temperature, Micro-foam milk texturing, LCD display, Auto Start time function, Expresso shot clock displays shot duration as a guide to extraction consistency, Flexible shot control: One shot, two shots, or manual control o
- What's In The Box:
- Breville the Dual Boiler Espresso Machine, Stainless steel frothing jug, Single wall filter baskets (1 & 2 cup), Dual wall filter baskets (1 & 2 cup), Water hardness test strip, Allen key, Cleaning disc, Espresso cleaning tablets, Cleaning tool, Razor pre
Warranty
- Manufacturer's Warranty:
- 2 Year
Coffee & Drinks
- Milk Frother:
- Yes - designed for smooth microfoam
- Heating System:
- Triple heat system: Dedicated steam boiler, Dedicated espresso boiler, Heated group head - all controlled by digital temperature control (PID)
Options
- Auto Shut Off:
- After 20 minutes
Warranty
- Manufacturer's Warranty:
- 2 Year
Product Dimensions
- Product Height (mm):
- 375
- Product Depth (mm):
- 375
- Product Width (mm):
- 410
Box Dimensions
- Box Height (mm):
- 522
- Box Width (mm):
- 450
- Box Depth (mm):
- 450
- Box Weight (kg):
- 14
Product Reviews of Breville The Dual Boiler - Stainless Steel

Overall Rating Snapshot
4.8 out of 5 stars from 272 reviews
96% of users recommend this product
Makes great coffee
Easy to use
Deb Seeary
Confirmed purchase 29 August 2025
Published on 23 September 2025
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Good Machine
This is a good hard working reliable machine. No fancy programs , just basic coffee making skills required. Great for those that enjoy a great coffee
John Merrin
Confirmed purchase 24 August 2025
Published on 18 September 2025
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Great coffee machine
Yery happy makes a great cup of coffee
Anonymous
Confirmed purchase 8 August 2025
Published on 2 September 2025
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Confirmed purchase 14 July 2025
Published on 11 August 2025
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Great machine
Nice quality, glad I paid extra for this one
Robert Cutler
Confirmed purchase 6 July 2025
Published on 29 July 2025
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Great machine
Having services and repaired our old Breville dual boiler machine 4 times over the past 10+ years of daily use it was an easy decision to get another one and the price has hardly gone up in all that time
Cheryl
Confirmed purchase 21 June 2025
Published on 16 July 2025
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
A perfect cup of coffee
The dual boiler system allows for greater temperature control, improving the taste of the coffee
Craig
Confirmed purchase 12 June 2025
Published on 11 July 2025
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Already has a concerning rattle in it from Brand New and Breville said that's "normal"!
New machine has a tinny rattle in the boilers. Our last Breville Dual Boiler coffee machine gave us 9 years of good service, so we bought the new model. Having had one before we did the "bleed" etc before ringing the help line. They asked us to take a video of it and send it in and they basically said it was "normal". Have seen other reviews were people have had similar problems with their new Breville coffee machines; so am wondering if ours is an isolated case of whether it is an inherent problem in the latest series. The Good Guys have offered to review the video and put in a service request with Breville, so we will see what eventuates.
Just Des
Confirmed purchase 2 June 2025
Published on 24 June 2025
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Second one I have bought
I originally bought a Breville dual boiler over ten years ago. It gave up the ghost due to corrosion caused by leaking O rings. In the last year or so, Breville has replaced some of the O rings for some other method of sealing the boilers. I hope this innovation improves the lifespan of the BES 920. I understand from other reviews that there are still some O rings in use in BES 920. I just hope they don’t fail as the ones in the earlier model did. I spent ages looking at an alternative to the Breville dual boiler, tried a cheaper Breville but ended up going for the BES 920. It produces great coffee, has a larger tank than some other models (which saves constant monitoring), and has a display panel which cheaper versions do not have.
Denys
Confirmed purchase 23 May 2025
Published on 17 June 2025
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Confirmed purchase 25 May 2025
Published on 17 June 2025
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
You've viewed 10 of 272 reviews
ABOUT THE GOOD GUYS REVIEWS
The Good Guys product reviews are collected from verified purchasers who may have received an incentive in return for providing an authentic review.