RealCa$h® Cashbacks

Score RealCa$h® Cashbacks on a range of products - only at The Good Guys. Look for RealCa$h® bonuses on the latest in Tech, TVs, Mobiles, and home appliances such as Cooking, Fridges and Laundry appliances throughout the year.

RealCa$h Cashbacks

How To Redeem Your RealCa$h®

Redeeming your RealCa$h® Bonus is simple. Shop eligible products with RealCa$h® offers and purchase in store, online or by phone. Once collected or delivered follow the steps below to make your claim.


Visit our Bonus Offers page and start the process by clicking - "Claim Your Bonus Offer".
Follow the prompts to fill in your details including docket number and date of purchase.


Once your claim is processed you will receive an email from The Good Guys confirming the success of your claim.

Successful claims will receive an email communication from who will arrange the transfer of your RealCa$h® reward.


Follow the prompts from the RealCa$h® email to verify your details and select your preferred method of receiving your RealCa$h® by Digital Visa gift card from True Rewards or EFT transfer.

If you choose EFT transfer you will need to include your bank account details within the redemption page included within a link via your claim email from


True Rewards will process your request and send you a confirmation email. You can expect your RealCa$h® to be transferred within:

  • EFT transfer: please allow 7 - 14 business days
  • Digital Visa gift Card: please allow 7 business days

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What Is RealCa$h®?

Simply put, The Good Guys RealCa$h® program provides you with a cashback reward - in the form of a Digital Visa Gift Card or EFT Bank Deposit on qualifying purchases of products at The Good Guys. Your claim is handled quickly and efficiently by our RealCa$h® Promotions Team. You will receive a redemption email which will guide you through the process of selecting your preferred method of receiving your RealCa$h® reward. It's another way the Good Guys helps you pay less everyday.

What can I get Realca$h® back on?

We have amazing Realca$h® offers pop up across a range of products, including DishwashersTVsLaptopsWashing MachinesDryersVacuums and so much more, at various times. You can see what RealCa$h offers are available via our Bonus Offers page.

How do I get RealCash cashbacks?

To get Realca$h® you need to purchase an eligible Realca$h® product at The Good Guys, online, over the phone or in store during its promotional period. If you're getting the product delivered or are using Click & Collect to pick up in store, you must also have taken receipt of your item before its nominated end of promotion date. Next, once you have your new product head over to our Claim Offers page and enter your docket or web order number and its date to start your claim process.


You'll need to provide some details and confirm that we are allowed to contact you in the future to supply your Realca$h® bonus. Once that's done when the Realca$h® promotional period ends, The Good Guys will send you an email confirming the success of your claim. If you do not receive this email please check your junk mail for an email from


You will also receive an email from our third party provider – True Rewards who will guide you through the process of providing your details and selecting your preferred method of receiving your Realca$h® and arrange the transfer.


You can choose between a Digital Visa gift card to your email, that you can use anywhere that accepts Visa OR an EFT transfer direct to your bank account. Please note if you select bank deposit, True Rewards will ask for your banking details.


For details on each offer, such as promotion end dates please visit: Bonus Offers page.

How do I know if a product is offering Realca$h®?

When you're browsing products on The Good Guys, you can identify products with bonus Realca$h® by the red flag stating the amount of Realca$h® the product has on offer at that time. Tap or hover to see more details.






You can also visit the Bonus Offers page for a list of any available offers and see our catalogues for products with Realca$h® offers.


How long will my Realca$h® cashback claim take?

Once your claim is submitted and you have provided your information to True Rewards and selected your preferred method for receiving your Realca$h® bonus, you can expect to receive your Realca$h® in the following timeframes:

  • If you select a Digital Visa card this can take 7 business days to arrive in your email's inbox.
  • If you chose a bank transfer this can take 7 to 14 business days to arrive into your banking account from the day you submit your banking details with True Rewards.

If you have not received your Realca$h® as per the above time frames please Contact Us, here so we can look into it for you.