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2.3 out of 5 stars from 3 reviews
67% of users recommend this product
I purchased The Frame TV from The Good Guys. I payed for the installation. However, the installation was a headache. Firstly, the installers did not tell me what should be prepared before installation. So, the first attempt was unsuccessful. Secondly, there was a wrong part in the package and it was a headache to communicate with The Good Guys to resolve the issue. They sold me a package with the wrong item, and it seemed they are not responsible. I have to follow up with them and every time explain things from the beginning!! The TV was installed months after purchase and delivery. I am so disappointed with The Good Guys' customer service and support.
Hadi
Confirmed purchase 21 July 2025
Published on 14 August 2025
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Can't comment. Television had not been working long enough to determine quality of features. Not very happy.
Phil Claxton
Confirmed purchase 3 July 2025
Published on 29 July 2025
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Confirmed purchase 2 June 2025
Published on 30 June 2025
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
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The Good Guys product reviews are collected from verified purchasers who may have received an incentive in return for providing an authentic review.