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These terms and conditions constitute a legally binding contract between The Good Guys and
you in relation to the Digital Wallet. By downloading the Digital Wallet, you confirm that you have read,
understood and agree to these terms and conditions.
The Digital Wallet must be downloaded to your mobile device in order for you to receive and redeem StoreCash
and other Offers. The Digital Wallet loads into Apple Wallet (iOS) or Google Wallet (Android) on your device.
(a) To be eligible to have a Digital Wallet you must:
(b) Additional terms and conditions relevant to the Digital Wallet and its operation
may apply from your software provider, including the provider of your operating system such as Apple or
Google, and/or your internet, handset or carrier provider.
(a) By downloading the Digital Wallet to your mobile device you:
(b) In order to receive Store Cash Offers, other Offers and other marketing
communications from The Good Guys via your Digital Wallet, you must continue to be subscribed to receive
marketing communications from The Good Guys or continue to be subscribed to Gold Service Extras Member
(c) You can unsubscribe from The Good Guys marketing communications or Gold Service
Extras Member Communications at any time, by following the unsubscribe instructions in the relevant
communication, via the unsubscribe link in the ‘Details’ section of the Digital Wallet, or by sending an email
request to email@example.com. However, please be aware that if you are not subscribed to either: (i)
marketing communications from The Good Guys; or (ii) Gold Service Extras Membership Communications, you will
not receive any Store Cash Offers, Store Cash Notifications, other Offers and other marketing communications
from The Good Guys via your Digital Wallet.
(a) To permanently remove the Digital Wallet from your device, follow your device settings/manufacturer’s
(b) If your Digital Wallet is no longer installed on your mobile device, or is no
longer functional or active because you have not enabled updates from Apple or Google or another relevant
operating system, you will not receive any further StoreCash, StoreCash Offers or other Offers in your Digital
Wallet and any existing and unused StoreCash or other vouchers in your Digital Wallet at that time, or to
which you were otherwise entitled, will be void and cannot be used.
(c) Please note that removing the Digital Wallet from your mobile device will not
unsubscribe you from The Good Guys marketing communications or Gold Service Extras Member Communications. To
unsubscribe from marketing communications or Gold Service Extras Member Communications, you will need to
follow the process in clause 3(c).
(a) The Good Guys may attempt to send push notifications to your device to notify you when The Good Guys
makes an update to, or deposit in, your Digital Wallet. Whether such push notifications are actually received
on your device will depend on your device operating system and its settings. You may miss important
communications from The Good Guys if you deactivate push notifications. You may also receive other
communications (such as an email or SMS) when The Good Guys makes an update to your Digital Wallet but whether
such communications are sent is solely at The Good Guys discretion and you should not rely on receiving such
(b) Please note that deactivating push notifications will not unsubscribe you from The
Good Guys marketing communications or Gold Service Extras Member Communications. To unsubscribe from marketing
communications or Gold Service Extras Member Communications, you will need to follow the process in clause
(a) The Good Guys may block, suspend or terminate your Digital Wallet if:
(b) Where The Good Guys takes any of the actions set out in 6(a)(iv)- (v) above it
will provide you with reasonable notice in advance where practicable.
(c) The Good Guys may amend, update, change or remove the functionality of the
Digital Wallet in its absolute discretion and without notice to you.
(d) Where The Good Guys terminates your Digital Wallet in the circumstances set out
above it will, subject to your compliance with these terms and conditions, use reasonable efforts to provide
you with another means of realising the value of any unexpired StoreCash or other voucher in your Digital
Wallet at the time of termination.
By downloading the Digital Wallet you acknowledge and agree that:
(a) all information that you have provided to The Good Guys in respect of your Digital
Wallet is completed and accurate;
(b) you will ensure that your mobile device is compatible with the Digital Wallet,
and is updated as required in order to remain compatible with, and allow optimum performance of, the Digital
Wallet at all times;
(c) you will keep your mobile device secure and free from unauthorised access
(including by installing and keeping up to date appropriate security software) and will keep confidential your
mobile device’s lock, passcode, passwords, and any other information required for a person to access your
Digital Wallet and/or redeem any StoreCash or vouchers stored in your Digital Wallet;
(d) you will notify The Good Guys immediately if you believe that there has, or may
be, unauthorised access to your Digital Wallet;
(e) if you wish to use Store Cash or other vouchers stored in your Digital Wallet in
a The Good Guys store: (i) your device must have a charged battery; and (ii) the screen of your device must be
able to be read easily (a cracked screen, dimming, dirt or any other fault, damage or obstruction, which
prevents the Digital Wallet from being clearly accessible may mean that any StoreCash or Vouchers earned by
you that are in the Digital Wallet cannot be redeemed in store);
(f) operation of the Digital Wallet is largely outside the control of The Good Guys
and will be dependent on and affected by, amongst other things, your connection to the internet, your device
and its settings, and the software and operating systems used on the device;
(g) you must take your own precautions to ensure that the process which you employ
for accessing the Digital Wallet does not expose you to risk of viruses, malicious computer code or other
forms of interference which may damage your mobile device or its operating system, and contains appropriate
protection to prevent damage to your mobile device and its operating system caused by viruses, malicious
computer code or other forms of interference; and
(h) except to the extent required by law or expressly set out in these terms and
conditions, The Good Guys makes no representations or warranties of any kind as to the operation or
availability of the Digital Wallet or the information, content or materials included in the Digital Wallet,
and all implied representations or warranties in relation to the operation or availability of the Digital
Wallet or the information, content or materials included on the Digital Wallet are excluded.
(a) Nothing contained in these terms and conditions shall be read or applied so as to exclude, restrict or
modify, or have the effect of excluding, restricting or modifying any condition, warranty, guarantee, right or
remedy or other obligation implied by any law (including, without limitation, the Australian Consumer Law)
which cannot by law be excluded, restricted or modified.
(b) Except to the extent caused by The Good Guys’ negligence or breach of these terms
and conditions, or as otherwise required by law, The Good Guys shall not be liable to you for any loss
suffered by you to the extent caused by: (A) information that you have provided to The Good Guys in relation
to your Digital Wallet being incomplete or inaccurate; (B) any unauthorised use of, unauthorised access to, or
theft of, your Digital Wallet (or StoreCash or vouchers stored in your Digital Wallet) which takes place
before you notify The Good Guys; (C) any technical issues with websites, applications, operating systems,
Digital Wallets, or the internet, beyond the reasonable control of The Good Guys; (D) any breach by you of
these terms and conditions; or (E) anything outside of The Good Guys’ reasonable control and within your
(a) The Good Guys reserves the right to amend these terms and conditions at any time. Any amendment will
take effect from the time that it appears in your Digital Wallet or you are otherwise notified.
(b) If you can demonstrate to The Good Guys’ satisfaction (with both parties acting
reasonably and in good faith) that:
will have a significant detrimental impact on you, and you therefore wish to remove the Digital Wallet from
your device, The Good Guys will (subject to your compliance with these terms and conditions) use reasonable
efforts to provide you with another means of realising the value of any unexpired StoreCash or other voucher
in your Digital Wallet at the time of removal.
(c) Any provision in these terms and conditions which is invalid or unenforceable in any
jurisdiction is to be read down for the purpose of that jurisdiction, if possible, so as to be valid and
enforceable, and otherwise shall be severed to the extent of the invalidity or unenforceability, without
affecting the remaining provisions of these terms and conditions or affecting the validity or enforceability
of that provision in any other jurisdiction.
(d) These terms and conditions are governed by the laws of Victoria, Australia.
Digital Walletmeans the digital “wallet” made available by The Good Guys for download by
you, which (following download) is stored in either Apple Wallet or Google Wallet (or equivalent) on your
mobile device and which is subject at all times to these terms and conditions.
Gold Service Extras means The Good Guys Gold Service Extras membership
program which is subject at all times to The Good Guys Gold Service terms and conditions available at https://www.thegoodguys.com.au/gold-service-extras-terms-and-conditions.
Gold Service Extras Member Communications means all communications
(including marketing communications) sent to Gold Service Extras members relating to their Gold Service Extras
Offer means an offer provided by The Good Guys, which may include
promotions or discounts, the reward for which is credited to the Digital Wallet.
StoreCash means a reward in the form of a voucher with a set value and
expiry date deposited in your Digital Wallet that can be used to purchase goods and services at The Good Guys
in store, online (only at www.thegoodguys.com.au), or over the phone, subject at all times to the StoreCash
terms and conditions available at https://www.thegoodguys.com.au/storecash-terms-and-conditions.
StoreCash Notification means an SMS or an email sent to you by The Good
Guys notifying you that your earned StoreCash has been deposited in your Digital Wallet.
StoreCash Offer means an offer from The Good Guys for customers to earn
StoreCash when meeting the qualifying conditions, and which is subject at all times to the StoreCash terms and
conditions available at
The Good Guys means The Good Guys Discount Warehouses
(Australia) Pty Ltd (ACN 004 880 657).
~Offer ends 11:59pm AEDT 26/10/2023. See a team member in-store or the individual product pages on The Good Guys website for exact % discount that applies to specific products. Discounts apply to most recent previous ticketed/advertised price. As we negotiate, products will likely have been sold below ticketed/advertised price in store prior to the discount offer. Cannot be used in conjunction with any other discount offer.
¤Discounts apply to previous ticketed/advertised price. As we negotiate, products will likely have been sold below ticketed/advertised price prior to the discount offer.
*Time limits and T&Cs apply. See product for details.
‡Bonus service within 30km from a store. Additional charges apply after 30km.
Excludes eBay and commercial orders. T&Cs apply. See product for details.
>Qualifying conditions, including signing up to StoreCash and downloading Digital Wallet before purchase. Individual product pages on The Good Guys website show which products earn StoreCash. StoreCash expires 90 days after issue and is issued within 5 business days after delivery/collection of qualifying purchase which must be within 60 days of purchase. Personal purchases only. Exclusions and purchase limits apply. Each StoreCash reward must be used in one transaction and no change/credit for any unused balance. Refer to StoreCash T&Cs & Digital Wallet T&Cs for details, including how to be notified about StoreCash deposits to your Digital Wallet.
Please enter your mobile number below to request a verification code via text message. Once verified, you can view your StoreCash balance and current offers.
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