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4.6 out of 5 stars from 22 reviews
77% of users recommend this product
Perfect for: Flights and public transport Working in noisy offices or cafes Studying without distractions Smart Features & App Control Average Call Quality
Ashutosh Rai
Confirmed purchase 22 March 2026
Published on 14 April 2026
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Bought these for my 18 year old grandson. They are expensive but got them for a good price with a price match and they are high quality headphones. He loves them and says they are comfortable to wear and the noise canceling feature is great.
Christine Sullivan
Confirmed purchase 5 October 2025
Published on 29 October 2025
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Amazing sound! Beautifully made and super comfy to wear. Love the lighter silver colour. Highly recommend!
Deb
Confirmed purchase 27 March 2025
Published on 23 April 2025
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Great product, just as described and more
Nancy Wain
Confirmed purchase 29 July 2023
Published on 18 November 2023
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
They are super quiet & work so well. Game changer at work & when flying. I bought these 3 days before a long haul flight & slept 11hrs of my 14hr flight. Amazing !!! Could not believe the noise difference.
Janelle Goodwin. (Aspley)
Confirmed purchase 29 August 2023
Published on 20 September 2023
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
The product is really good with the features
Chintan Patel
Confirmed purchase 27 July 2023
Published on 10 August 2023
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
I can't get enough of these headphones, they have amazing noise cancelling especially when I'm at work and there's a lot of background noise, it completely cancels all that noise out. They are also amazing at handling zoom and teams calls as well, and the sound quality is also top tier. Very light-weight, but not as portable as the XM4's due to it being not able to fold, but the build is still great and it feels so comfortable to wear around. I was only disappointed by The Good Guys' delivery time, after 3 weeks of waiting I had to contact them to get an update and it was only then did they decide to ship it from another store. If I didn't contact them, I would've had to wait forever for them to arrive.
Daniel
Confirmed purchase 7 July 2023
Published on 22 July 2023
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Very disappointed with the service provided by goodguys. I placed an order for these headphone solely because of delivery as i was leaving the country. Only to find out the delivery was then delayed by a week so I requested a refund. To this date I still havent got a refund or an email back from the store. Ive been trying to contact different stores but they cannot help as they werent the ones to sell me the headphones. I will continue to complain and leave reviews until Im refunded my money for this bad service
Sean
Confirmed purchase 19 June 2023
Published on 4 July 2023
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Had my eyes on these for a while and finally took the plunge. Definitely worth the price and have no complaints! Staff were super friendly and helpful too :)
Harmony
Confirmed purchase 1 June 2023
Published on 15 June 2023
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Anonymous
Confirmed purchase 19 May 2023
Published on 3 June 2023
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
You've viewed 10 of 22 reviews
The below information is AI generated based on Australian websites information around this item. We have done our best to ensure its accuracy but suggest verifying any information within this tab before purchasing.
The Sony WH-1000XM5 are premium wireless noise cancelling headphones suited to commuters, frequent travellers, and office users who want comfort, long battery life, and strong call quality. Their standout strengths are effective ANC, easy switching between two devices, and a light over-ear design. One limitation is that listeners wanting a more specialised audiophile tuning may prefer more studio-focused alternatives.
Excellent all-round performance, but buyers chasing a more analytical or studio-style sound signature may prefer specialist wired or audiophile-focused headphones.
9/10 - Strong noise reduction for travel and office use, supported by dedicated processing and multiple microphones.
9/10 - Lightweight 0.25 kg design and soft-fit ear pads make them well suited to extended wear.
9/10 - Excellent for trains, flights, and daily travel thanks to effective ANC, long battery life, and a portable case.
Best for premium everyday listening rather than niche audiophile or studio monitoring use.
9/10 - Multipoint Bluetooth makes it easy to move between a phone and laptop without constant re-pairing.
A: Yes. Sony WH-1000XM5 supports multipoint Bluetooth, so it can stay paired with two devices at the same time, such as a phone and laptop. That makes switching between calls and audio easier, but it is limited to two active connections at once.
A: Yes. Sony WH-1000XM5 delivers up to 30 hours per charge for wireless listening, which suits long flights, commuting and full workdays. Actual time varies with features in use, so noise cancelling and call use can reduce runtime compared with lighter use.
A: Sony WH-1000XM5 uses four beamforming microphones with AI-based noise reduction to keep your voice the focus during calls. It suits work and commute calls well, but it is not a headset with a boom mic for broadcast-style voice pickup.
A: Sony WH-1000XM5 is tuned for clear, balanced sound across music and podcasts, which suits everyday listening and work use. It is less aimed at buyers who want a highly custom or reference-style sound for critical studio monitoring.
A: Yes. The earcups swivel flat and the headphones come with a carrying case, so they are easier to pack for flights or daily commuting. They are still full-size over-ear headphones, so they take more bag space than earbuds.
A: Yes. Sony WH-1000XM5 has Google Assistant and Amazon Alexa built in for hands-free commands, so basic control does not need your phone in hand. Voice assistant use still depends on a compatible setup and internet access for many functions.
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