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Sony WH-1000XM5 Noise Cancelling Headphones - Silver
WH1000XM5S
$549
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Product Overview
Key Features
- Lightweight over ear headphones with soft earcups
- Bluetooth wireless with voice assistant support
- Up to 30 hours battery life per charge
- Touch controls and built-in microphone
Key Specifications
- Brand:
- Sony
- Model Number:
- WH1000XM5S
- Noise Cancelling:
- Yes
- Microphone:
- Yes
- Wireless:
- Yes
- Type:
- Over Ear
Connections
- Bluetooth:
- Yes
Power & Charging
- Battery Life:
- Up to 30 Hours
- Charging Time (Hr):
- 3.5
- Run Time (Up To) Hours:
- 40
Smart Features
- Voice Assistant:
- Google Assistant & Amazon Alexa
General Information
- Family:
- WH-1000XM5
- Colour:
- Silver
- Additional Features:
- 360 Reality Audio, 360 Spatial Sound Personaliser, Dolby Atmos Experience, Auto NC Optimiser, Precise Voice Pickup Technology, Adaptive Sound Control, Speak-to-Chat, High-Resolution Audio and High-Resolution Audio Wireless
- What's In The Box:
- Sony Premium Noise Cancelling Headphones, included accessories - WH1000XM5 Headphones, Carrying Case, 1.2m Headphone Cable, USB Charging Cable
Warranty
- Manufacturer's Warranty:
- 1 Year
Connections
- Bluetooth:
- Yes
Smart Features
- Voice Assistant:
- Google Assistant & Amazon Alexa
Warranty
- Manufacturer's Warranty:
- 1 Year
Product Dimensions
- Product Height (mm):
- 70
- Product Width (mm):
- 220
- Product Weight (g):
- 250
Box Dimensions
- Box Height (mm):
- 270
- Box Width (mm):
- 77
- Box Depth (mm):
- 217
- Box Weight (kg):
- 1
Product Reviews of Sony WH-1000XM5 Noise Cancelling Headphones - Silver
Overall Rating Snapshot
4.7 out of 5 stars from 23 reviews
78% of users recommend this product
What customers say, summarised by AI
- Noise cancelling is highly praised, especially in noisy settings and on flights
- Sound quality receives strong approval for clarity, detail and balance
- Headphones are comfortable for long periods but can cause sweating in heat
- Build quality is solid, design is sleek, but not as portable as some alternatives
- Microphone and call performance improved, but still just average for some users
- Delivery and service complaints noted with delayed shipment and refund issues
Pros
Quality (5)
Quiet (1)
Easy (1)
Great performance
Happy with purchase. Excellent noise cancelling and great sound
Tazza
Confirmed purchase 15 September 2026
Published on 7 October 2026
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Travel, Work, Relax — Perfect Sound Everywhere
Perfect for: Flights and public transport Working in noisy offices or cafes Studying without distractions Smart Features & App Control Average Call Quality
Ashutosh Rai
Confirmed purchase 22 March 2026
Published on 14 April 2026
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Quality headphones
Bought these for my 18 year old grandson. They are expensive but got them for a good price with a price match and they are high quality headphones. He loves them and says they are comfortable to wear and the noise canceling feature is great.
Christine Sullivan
Confirmed purchase 5 October 2025
Published on 29 October 2025
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Amazing Sound + Comfort!
Amazing sound! Beautifully made and super comfy to wear. Love the lighter silver colour. Highly recommend!
Deb
Confirmed purchase 27 March 2025
Published on 23 April 2025
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Sony headphones
Great product, just as described and more
Nancy Wain
Confirmed purchase 29 July 2023
Published on 18 November 2023
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Top Notch Noise Cancelling
They are super quiet & work so well. Game changer at work & when flying. I bought these 3 days before a long haul flight & slept 11hrs of my 14hr flight. Amazing !!! Could not believe the noise difference.
Janelle Goodwin. (Aspley)
Confirmed purchase 29 August 2023
Published on 20 September 2023
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Good sound and build quality
The product is really good with the features
Chintan Patel
Confirmed purchase 27 July 2023
Published on 10 August 2023
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
An overall perfect set of headphones for work and travel
I can't get enough of these headphones, they have amazing noise cancelling especially when I'm at work and there's a lot of background noise, it completely cancels all that noise out. They are also amazing at handling zoom and teams calls as well, and the sound quality is also top tier. Very light-weight, but not as portable as the XM4's due to it being not able to fold, but the build is still great and it feels so comfortable to wear around. I was only disappointed by The Good Guys' delivery time, after 3 weeks of waiting I had to contact them to get an update and it was only then did they decide to ship it from another store. If I didn't contact them, I would've had to wait forever for them to arrive.
Daniel
Confirmed purchase 7 July 2023
Published on 22 July 2023
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Very disappointed in the overall service
Very disappointed with the service provided by goodguys. I placed an order for these headphone solely because of delivery as i was leaving the country. Only to find out the delivery was then delayed by a week so I requested a refund. To this date I still havent got a refund or an email back from the store. Ive been trying to contact different stores but they cannot help as they werent the ones to sell me the headphones. I will continue to complain and leave reviews until Im refunded my money for this bad service
Sean
Confirmed purchase 19 June 2023
Published on 4 July 2023
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Quality product
Had my eyes on these for a while and finally took the plunge. Definitely worth the price and have no complaints! Staff were super friendly and helpful too :)
Harmony
Confirmed purchase 1 June 2023
Published on 15 June 2023
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
You've viewed 10 of 23 reviews
ABOUT THE GOOD GUYS REVIEWSThe Good Guys product reviews are collected from verified purchasers who may have received an incentive in return for providing an authentic review.
The below information is AI generated based on Australian websites information around this item. We have done our best to ensure its accuracy but suggest verifying any information within this tab before purchasing.
At a glance
The Sony WH-1000XM5 is a premium wireless noise cancelling headphone for travellers, commuters and everyday listeners who want strong call quality and long battery life. It stands out for effective ANC, comfortable wear and easy switching between two devices. A fair limitation is that it is tuned for broad mainstream listening rather than a specialist audiophile sound signature.
What it’s great for
- Travel
- Daily Commuting
- Office Calls
- Work From Home
- Everyday Music Listening
- Podcast Listening
Where it works best
- Airports
- Trains
- Buses
- Home Office
- Corporate Office
- Shared Workspaces
Who it’s for
- Frequent Traveller
- Remote Worker
- Office Professional
- Daily Commuter
- Casual Listener
Things to consider
Excellent all-round performance, but listeners chasing a more analytical or studio-style sound may prefer specialist wired or audiophile-focused headphones.
Noise cancelling effectiveness
9/10 - Strong noise reduction for travel and office use, with premium-level performance for everyday environments.
All-day comfort score
8.5/10 - Lightweight 0.25 kg design and soft-fit earpads suit extended wear well.
Commuter suitability
9/10 - Long battery life, effective ANC, carry case and easy packing make it highly commuter-friendly.
Audiophile vs casual fit
Best for casual to enthusiast listeners who want premium convenience, comfort and clean sound over studio-style tuning.
Multi-device flexibility
9/10 - Multipoint Bluetooth makes it very practical for users moving between phone and computer.
Key benefits
- Active Noise Cancelling: Helps reduce surrounding noise on flights, public transport and in busy workplaces for more focused listening.
- 30-Hour Battery Life: Up to 30 hours per charge supports long travel days and multiple work sessions before recharging.
- Multipoint Bluetooth: Connects to two devices at once so you can switch between a laptop and phone more easily.
- Lightweight 0.25 kg Build: Keeps the headphones easier to wear across long listening sessions and commutes.
- Four Beamforming Microphones: Improves voice pickup during calls so your speech comes through more clearly.
- Touch Controls: Lets you manage playback and calls directly from the earcup without reaching for your device.
- Flat-Swivelling Earcups: Makes the headphones easier to pack into a bag or the included carry case.
- Voice Assistant Support: Built-in Google Assistant and Amazon Alexa access adds hands-free help for everyday tasks.
Q: Can the WH-1000XM5 stay paired with a phone and laptop?
A: Yes. Sony WH-1000XM5 supports multipoint Bluetooth, so it can stay connected to two devices at once, such as a phone and laptop. It is designed for easier switching between music and calls, rather than pairing with more than two devices simultaneously.
Q: Are the Sony WH-1000XM5 suited to studio-style monitoring?
A: No. Sony WH-1000XM5 is tuned for clear, balanced everyday listening across music and podcasts, rather than strict studio-style monitoring. Buyers chasing a more analytical or highly customisable sound may prefer a more specialised headphone style.
Q: Will call quality hold up in a busy office or cafe?
A: Yes. Sony WH-1000XM5 uses four beamforming microphones with AI-based noise reduction to focus on your voice during calls. It suits office or cafe calls, but loud background noise can still reduce clarity because it is not a dedicated desk microphone.
Q: Is there a fast way to hear announcements without removing them?
A: Yes. Sony WH-1000XM5 includes Quick Attention Mode and Speak-to-Chat, which are designed to let outside sound in for brief conversations or announcements. They suit short interactions, but they do not replace turning noise cancelling down for longer listening.
Q: Do these headphones pause music when you take them off?
A: Yes. Sony WH-1000XM5 pauses playback when the headphones are removed, which is handy if you step away mid-song or during a podcast. It is a convenience feature, not a storage mode, so battery use still depends on whether the headphones remain powered on.
Q: Do the earcups fold flat for easier travel packing?
A: Yes. The earcups swivel flat and the headphones include a carrying case, which makes them easier to pack for commuting or flights. They are still full-size over-ear headphones, so they take more bag space than smaller on-ear or in-ear options.