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Shark CryoGlow Cooling + LED Face Mask Lilac Chill

FW312PLANZ
$699
+ Delivery from $6
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Product Overview

IMPORTANT SAFETY INFORMATION

Do not use the Shark CryoGlow if you are taking medication or supplements that cause sensitivity to light (photosensitivity): for example medications for severe inflammatory acne (i.e. isotretinoin or doxycycline).

Stop using the device if you experience any discomfort.

Do not apply Shark CryoGlow cooling treatments on the eyeball or upper eyelid.

Do not use the Shark CryoGlow if you have any of the following medical conditions:
Retinal and/or macular disease, ocular albinism, or any eye condition that causes sensitivity to light.
Pregnant, nursing, or maybe pregnant.
Pacemaker or other electronic implanted device
Implants in the face
Lack of sensation (e.g., numbness)
Light sensitive skin disorder (e.g., lupus, porphyria)
Extreme light sensitivity of the eyes (i.e., photophobia)
Light induced headaches
Albinism
Melasma (i.e., condition that causes patches or spots)
Sensitivity or allergy to plastic, aluminum, or hook/loop material (e.g., Velcro® Brand)

Do not use the Shark CryoGlow if you have any of the following conditions on the face, hairline, ears, or neck:
Recent facial surgery (until cleared by a doctor)
Suspicious lesions or skin cancer
Eczema
Psoriasis
Irregularly shaped, new, or changing brown spots
Birthmarks
Broken skin, skin rash, or blisters
Tissue inflammation
Skin infection, cold sore, or warts
Active current outbreak of herpes simplex virus (cold sores)
History of herpes outbreaks without receiving preventative treatment
Recent facial treatment where the skin has not fully healed, including neurotoxin, dermal filler, micro needling, laser, or chemical peel

Do not use the Shark CryoGlow cooling treatments if you have any of the following medical conditions:
Cold hypersensitivity
Cold urticaria (i.e., hives brought on by cold temperatures)
Circulatory insufficiency

Consult a medical professional before using the device if:
You have bruising on the face.
You are experiencing skin sensitivity or irritation with retinol or benzoyl peroxide.

Key Features

  • Please refer to the contraindications and important safety information on packaging before purchase
  • 3 Targeted treatment modes over an 8 week cycle: Skin Clearing, Better Ageing, Under Eye Revive
  • Once complete, transition to the 4th mode, Skin Sustain to maintain results
  • Powered by iQLED Technology, featuring 160 tri-wick LEDs that deliver a total of 480 blue, red, and infrared light sources
  • Infrared LED light penetrates to the skin dermis layer, helping to stimulate collagen and rejuvenate skin
  • Adjustable straps, centrally positioned on the head, provide a personalised fit and help relieve pressure from the brow area

Key Specifications

Brand:
Shark
Model Number:
FW312PLANZ
Lighting:
Powered by iQLED Technology, featuring 160 tri-wick LEDs that deliver a total of 480 blue, red, and infrared light source, Infrared LED light penetrates to the skin dermis layer, helping to stimulate collagen and rejuvenate skin
Type:
Beauty Mask
Supplier Colour:
Lilac Chill

Lighting

LED Modes:
Blue light (415nm) helps reduce acne causing bacteria on skins surface. Red light (630nm) helps reduce the appearance of lines and wrinkles. Deep Infrared (830nm) stimulates collagen production and helps reduce lines and wrinkles
Number of LEDs:
160

General Information

Colour:
Purple
Settings:
4 Settings: Better Ageing (Red Light + Infrared), Skin Clearing (Red + Blue Light + Infrared), Skin Sustain (Red + Blue Light + Infrared), Under-Eye Revive
Additional Features:
Cryo-inspired integrated cooling with 3 temperature-controlled chill levels, Automatic face detect sensor to dim the LEDs when not on the face, Silicone eye shields for LED light blocking and comfort, Adjustable straps, Please refer to the contraindications and important safety information on packaging before purchase
What's In The Box:
CryoGlow LED mask, 2 x Clip-on Chill Pads, 1 x Remote, 1 x USB-C Charging Cable + Plug, 1 x Wall Charger, 1 x LED Storage Bag

Warranty

Manufacturer's Warranty:
2 Year

Lighting

LED Modes:
Blue light (415nm) helps reduce acne causing bacteria on skins surface. Red light (630nm) helps reduce the appearance of lines and wrinkles. Deep Infrared (830nm) stimulates collagen production and helps reduce lines and wrinkles
Number of LEDs:
160

Warranty

Manufacturer's Warranty:
2 Year

Product Dimensions

Product Weight (g):
0.68

Box Dimensions

Box Height (mm):
150
Box Width (mm):
208
Box Depth (mm):
220
Box Weight (kg):
1

Product Reviews of Shark CryoGlow Cooling + LED Face Mask Lilac Chill

Shark CryoGlow Cooling + LED Face Mask Lilac Chill FW312PLANZ

Overall Rating Snapshot

4.0 stars

4 out of 5 stars from 1 review

100% of users recommend this product

5
0
3
0
2
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1
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  • 4 out of 5

    Shark cryo glow works well so far

    Great product quality. Working well so far.

    N M

    Confirmed purchase 23 May 2026

    Published on 17 June 2026

    Yes, I recommend this product.

    This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.

You've viewed 1 of 1 reviews

ABOUT THE GOOD GUYS REVIEWSThe Good Guys product reviews are collected from verified purchasers who may have received an incentive in return for providing an authentic review.

The below information is AI generated based on Australian websites information around this item. We have done our best to ensure its accuracy but suggest verifying any information within this tab before purchasing.

At a glance

The Shark CryoGlow is a premium at-home LED face mask designed for people who want a more advanced skincare device with both full-face light therapy and under-eye cooling. It stands out for dermatologist-developed treatments, clinically tested positioning and easy guided sessions. A fair limitation is that it is not suitable for everyone, especially users with photosensitivity or certain medical conditions.

What it’s great for

  • At-home LED skincare
  • Fine line care
  • Acne-prone skin routines
  • Under-eye refresh
  • Skin radiance support

Where it works best

  • Home bathroom
  • Bedroom vanity
  • Evening skincare routine
  • Self-care setup

Who it’s for

  • Skincare enthusiast
  • Beauty routine upgrader
  • Acne-prone adult
  • Fine-line conscious user
  • At-home treatment seeker

Things to consider

Compared with simpler LED masks, this model has more treatment versatility and under-eye cooling, but it also comes with more safety exclusions and may not suit users with light sensitivity, certain skin conditions or recent facial procedures.

Skin type suitability

Best suited to normal, combination and acne-prone skin; not suitable for users with photosensitivity or certain medical and skin conditions listed in the safety guidance

Ease of use score

8/10 - Guided treatment modes and short daily sessions make it approachable for regular home use.

Travel friendliness

6/10 - Usable away from home, but better suited to a consistent at-home routine than frequent travel.

Salon vs home fit

Strong home-use alternative for ongoing skincare maintenance, though it does not replace personalised in-clinic assessment or specialist treatments.

Key benefits

  • IQLED light therapy: Uses targeted LED light combinations in guided treatments to support skin-firming and acne-care routines at home.
  • Under-eye cooling: Integrated cooling helps refresh and tighten the under-eye area for a more awake look.
  • Better Ageing treatment: A daily 6-minute session fits easily into regular skincare routines while targeting fine lines and firmness.
  • Skin Clearing treatment: A daily 8-minute session is designed to help reduce acne and support a more even-looking complexion over time.
  • Clinically tested positioning: Backed by clinical testing for visible improvements in skin radiance, giving users added confidence in its intended use.
  • Dermatologist-developed programs: Pre-set treatment modes make it easier to choose a routine based on common skin goals.
  • Infrared support: Infrared light is designed to reach the skin dermis layer, where it is known to help support collagen-focused routines.
  • Customisable cooling levels: Multiple temperature-controlled cooling settings let users choose a more comfortable under-eye experience.

Q: What makes the Shark CryoGlow different from a standard LED face mask?

A: The key difference is the built-in under-eye cooling, which is uncommon on LED masks. This model also combines four dermatologist-developed treatments with red, blue and infra-red light options, so it is designed for more than one skin concern.

Q: Can the Shark CryoGlow target both fine lines and acne, or is it mainly for one concern?

A: Yes, it is designed for both. The Better Ageing treatment uses red and infra-red LED for fine lines and firmness, while the Skin Clearing treatment adds blue light to target acne-causing bacteria and support a clearer-looking complexion.

Q: Is the under-eye cooling on the Shark CryoGlow a separate treatment or part of the LED mask routine?

A: It includes a dedicated Under-Eye Revive treatment, so the cooling function is not just an add-on. That means buyers wanting help with puffiness or tired-looking under-eyes can use a targeted cooling mode as well as the LED programs.

Q: Who should not use the Shark CryoGlow face mask?

A: This mask is not suitable for people with photosensitivity, certain eye conditions, pacemakers, facial implants, cold hypersensitivity, pregnancy, or unhealed facial treatments. It also should not be used on broken, infected or irritated skin.

Q: Can I use the Shark CryoGlow if I use retinol, benzoyl peroxide, or acne medication?

A: Not always. Do not use it if you take medication or supplements that cause photosensitivity, including isotretinoin or doxycycline, and consult a medical professional if retinol or benzoyl peroxide is causing skin sensitivity or irritation.

Q: Is the Shark CryoGlow listed on the Australian Register of Therapeutic Goods?

A: Yes, this model is listed in the ARTG, which is the Australian Register of Therapeutic Goods. For buyers comparing LED masks, that is a useful sign it has been supplied in Australia within that regulated framework.