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3.5 out of 5 stars from 2 reviews
100% of users recommend this product
While the vacuum feature work really well i haven't been able to use the mop function as the mapping system wont let me set up the tile space in my apartment as it deems it too small to be considered a room so I cant indicate the area for mopping and i only use the vacuum feature,
MA
Confirmed purchase 26 March 2026
Published on 21 April 2026
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Awesome brand and nice to clean my house
Arnan
Confirmed purchase 22 May 2025
Published on 18 June 2025
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
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The Good Guys product reviews are collected from verified purchasers who may have received an incentive in return for providing an authentic review.
The below information is AI generated based on Australian websites information around this item. We have done our best to ensure its accuracy but suggest verifying any information within this tab before purchasing.
The Narwal Freo X Ultra is a premium robot vacuum and mop designed for busy households, pet owners and anyone wanting less hands-on cleaning. Its key strengths are strong 8200Pa suction, auto washing and dust handling, smart obstacle avoidance and broad voice assistant support. One limitation is that its large dock needs floor space and may not suit compact homes.
The self-empty and mop-washing base adds convenience, but it takes up more space than simpler robot vacuums and may be less suitable for smaller homes or buyers wanting a compact setup.
9/10 - strong 8200Pa suction, HEPA filtration and zero hair tangling positioning make it well suited to pet homes.
9/10 - broad support for Google Assistant, Amazon Alexa and Apple HomeKit gives it excellent smart home flexibility.
Very strong on hard floors and very capable on carpets, with vacuum-and-mop convenience best suited to mixed-surface homes.
8/10 - at 55dB, it is quieter than many robot vacuums, making it easier to run during the day.
8/10 - the HEPA filter helps trap fine dust and allergens, and the bagged base reduces direct contact with collected debris.
A: Yes. Its HEPA filter helps trap fine dust and common allergens, and the Freo X Ultra is also marketed with zero hair tangling to reduce brush wrap from long hair and pet fur. That makes it better suited to pet-heavy homes than basic robot vacuums.
A: It is 107mm high, so it can usually clean under beds, sofas and cabinets with more than 10.7cm of clearance. If the gap is lower than that, it will not fit underneath, even if the front edge looks open enough for the bumper to enter.
A: Yes. The base station is designed for self-contained emptying and automatic mop washing, so day-to-day maintenance is lower than with a robot that needs manual bin emptying after each run. Emptying frequency still depends on floor size, pets and debris levels.
A: Yes, provided the spaces are wider than the robot itself. The unit is 350mm wide and uses tri-laser obstacle sensing, so it can navigate around furniture, but very narrow gaps, tight chair legs and small blocked-off zones may still limit access.
A: Yes. It is built for mixed-floor homes, using 8200Pa suction for carpets and hard floors, while the mop function is best suited to sealed hard surfaces. In carpet-heavy homes, the vacuuming benefits will be more useful than the mopping coverage.
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