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Homedics Shiatsu Neck & Shoulder Massager with Heat - Grey
NMS-377HGY-AU
$99
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Product Overview
Key Features
- Neck massager with continuous shiatsu massage
- Heating function for soothing warmth and comfort
Product Reviews of Homedics Shiatsu Neck & Shoulder Massager with Heat - Grey
Overall Rating Snapshot
4.3 out of 5 stars from 26 reviews
77% of users recommend this product
What customers say, summarised by AI
- Provides strong neck massage, but can be too rough for beginners
- Heat and vibration features add relaxation, though heating element is slow
- Buttons for settings are fiddly and could be more user-friendly
- Relieves neck and shoulder pain, but limited use for shoulders
- Wired design and weight may cause discomfort during longer sessions
- Durable build and good value, but requires downward pressure for best effect
Pros
Easy (2)
Quiet (1)
Average
Don’t think much of it.
Helen
Confirmed purchase 23 August 2026
Published on 17 September 2026
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
50/50
Easy to use but can be too rough. Bought for wife and first use made her feel worse but once she got used to it, it wasn’t so bad. Good item for those used to similar machines or had prior use. Not ideal as a starting out massager.
Matt Baker
Confirmed purchase 21 August 2026
Published on 15 September 2026
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Wasn’t overly happy with this product
The features of this product were ok, but wasn’t overly happy with it as it wasn’t really able to be used on the shoulder
Sharon Pillar
Confirmed purchase 8 August 2026
Published on 2 September 2026
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Relaxing neck massager at great prices.
Best neck massager out there at great price.
Shiva
Confirmed purchase 26 June 2026
Published on 6 August 2026
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Great product
The best feature is the vibration which makes it very relaxing
Raja
Confirmed purchase 20 June 2026
Published on 16 July 2026
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Just good
Very good item
Wayne
Confirmed purchase 22 June 2026
Published on 15 July 2026
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Awsome massager
Very strong on the neck great massager
Abdullah
Confirmed purchase 21 May 2026
Published on 13 July 2026
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Feeling better now
Neck massager does what it advertises to do, great features in heat option, massage option & shiatsu option. Can create some soreness if left too long at times
Stephanie Stanley-Todd
Confirmed purchase 1 June 2026
Published on 1 July 2026
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Great neck relief
Must have
Dulla
Confirmed purchase 21 May 2026
Published on 16 June 2026
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Anonymous
Confirmed purchase 28 March 2026
Published on 22 April 2026
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
You've viewed 10 of 26 reviews
ABOUT THE GOOD GUYS REVIEWSThe Good Guys product reviews are collected from verified purchasers who may have received an incentive in return for providing an authentic review.
Key Specifications
- Brand:
- Homedics
- Model Number:
- NMS-377HGY-AU
- Massage Style:
- Shiatsu, Vibration
- Heating:
- Soothing heat
- Type:
- Neck Massager
Options
- Functions:
- Choose the combination of shiatsu, vibration, and heat
- Controls:
- Built-in controls
General Information
- Colour:
- Grey
- What's In The Box:
- (1) Homedics Pro Therapy Elite Shiatsu and Vibration Neck Massager with Soothing Heat
Warranty
- Manufacturer's Warranty:
- 1 Year
Options
- Functions:
- Choose the combination of shiatsu, vibration, and heat
- Controls:
- Built-in controls
Warranty
- Manufacturer's Warranty:
- 1 Year
Box Dimensions
- Box Height (mm):
- 320
- Box Width (mm):
- 150
- Box Depth (mm):
- 300
- Box Weight (kg):
- 1
The below information is AI generated based on Australian websites information around this item. We have done our best to ensure its accuracy but suggest verifying any information within this tab before purchasing.
At a glance
The Homedics Shiatsu Neck & Shoulder Massager with Heat is designed for people who want targeted relief for neck and shoulder tension at home. It stands out for its firm shiatsu action, added vibration and optional heat, plus easy built-in controls. It suits regular home use after long days or repetitive tasks. The main limitation is that it focuses on the upper body rather than offering full-body or app-guided massage features.
What it’s great for
- Neck Tension Relief
- Shoulder Tightness
- Post-Work Relaxation
- At-Home Muscle Comfort
- Everyday Stress Relief
Where it works best
- Home
- Living Room
- Bedroom
- Home Office
Who it’s for
- Office Worker
- Remote Worker
- Commuter
- Adult Seeking At-Home Relief
- Anyone With Everyday Neck And Shoulder Tension
Things to consider
It is best for targeted neck and shoulder massage, so it offers less coverage and fewer advanced settings than premium full-body or specialist massage devices.
Muscle relief effectiveness
8/10 - strong targeted relief for common neck and shoulder tension, especially for users who like firmer massage.
Ease of use score
9/10 - straightforward built-in controls make it simple to switch between shiatsu, vibration and heat.
Portability rating
7/10 - practical to move around the home, though it is designed more for home comfort than travel use.
Noise level vs category average
About average for a shiatsu massager
Family suitability
Well suited to shared adult household use where multiple people want simple neck and shoulder relief options.
Key benefits
- Shiatsu Massage: Delivers a firm, deep-kneading feel to help work through neck and shoulder tightness.
- Vibration Function: Adds an extra massage sensation for users who want a more varied session.
- Heat Function: Gentle warmth helps create a more relaxing massage experience for tired muscles.
- Customisable Controls: Lets you select shiatsu, vibration and heat in different combinations to suit your comfort level.
- Targeted Upper-Body Design: Focuses massage where many people carry everyday tension in the neck and shoulders.
- Continuous Shiatsu Action: Provides a consistent massage rhythm for users who prefer a steady, stronger feel.
- At-Home Convenience: Makes it easier to get quick muscle relief without booking appointments or leaving home.
- 1 Year Manufacturer's Warranty: Adds peace of mind for everyday home use.
Q: Is this Homedics neck massager cordless or does it need a power lead?
A: It needs a power lead. This model is not cordless, so it suits use near a power point rather than moving freely around the house, and the cable is one trade-off if portability matters in your setup.
Q: Does it massage your whole back or mainly the neck area?
A: It mainly targets the neck and shoulder area. The shape and massage zone are designed for upper-body use, so it is less suitable if you want broad back coverage or one device for several body areas.
Q: How firm is the shiatsu action on this neck massager?
A: Homedics NMS-377HGY-AU is designed to feel firm and deep-kneading rather than light. The handles let you add downward pressure, which can make the massage feel more intense during use, especially if you prefer a gentler style.
Q: Can the heat setting run without shiatsu or vibration turned on?
A: Yes. Built-in controls let you use heat on its own or combine it with shiatsu and vibration. The warmth is designed as a comfort feature rather than a high-heat setting, and it can take a little time to build.
Q: Can you change settings while wearing the massager?
A: Yes. The controls are built into the massager, so you can switch between shiatsu, vibration and heat during use without taking it off. The buttons sit on the unit itself, which is handy, though some buyers may prefer larger controls.