Apple Magic Keyboard Folio for iPad (10th Gen)

• 1 out of 5

  Good Product? Bad Service from The Good Guys

  I’m sure the Apple Magic Keyboard Folio will be a great product when I can actually use it as intended. I ordered it along with an iPad and Apple Pencil on the 9/12. All items were in stock and estimated for delivery on the 14/12. I paid for express delivery. I received the keyboard on the 13/12. I am yet to receive the iPad or the pencil. I have tried to call customer service but cannot get through, so I have spoken to them via the online chat service. I was told that “Apple do not provide us with product ETA’s”. When I questioned the fact that the products were in stock when I ordered them and noted as estimated for delivery on the 14/12, the customer service agent advised they had “resolved my query” and left the chat. It is now the 31/12 and I have still not heard anymore from the good guys. Really disappointing customer service. I specifically ordered from them because the products were in stock, available and they offered express postage service (at an extra price I was happy to pay for). Won’t be ordering from them again.

  AP

  Confirmed purchase 9 December 2024

  Published on 31 December 2024

  This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.

• 5 out of 5

  Confirmed purchase 21 March 2023

  Published on 4 April 2023

  This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.

• 5 out of 5

  apple keyboard

  exceeded expectations - great for recent purchase of ipad for daughters year 12 schooling

  amy

  Confirmed purchase 31 January 2023

  Published on 15 February 2023

  Yes, I recommend this product.

  This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.

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