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4.7 out of 5 stars from 166 reviews
91% of users recommend this product
I just bought this fridge so can't say much about product itself but customer service is bad. I needed the fridge to be delivered upstair, the initial delivery was done on time and they requested me to remove the handrail so they can bring upstair. After removing the handrail I called TGG and they said they will pass that on to deliver partner and they will send me a message to confirm time the day after. No message that day, the day after I wasn't sure if they were coming so I took a day off and waited and waited and nothing happened. I rang TGG again and they said because it is a complex delivery, they have to get more staff to safely bring it up stair and they will contact me when they can. 2 days later, nothing happened, I email them saying if they don't contact me within 2 days I will return this fridge. Only then, I arrange the job to be done the next day.
Cindy Ng
Confirmed purchase 17 September 2026
Published on 14 October 2026
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Quiet, spacious. I bought this to replace a old one the same size. Working well, very quiet and more space.
Nam
Confirmed purchase 19 September 2026
Published on 14 October 2026
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
I have been really happy with this product / fridge. I love how the light is lower and then brightens when the door is first opened.
Reagan
Confirmed purchase 19 September 2026
Published on 13 October 2026
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
My reason for purchasing this samsung fridge is that modern homes seem to have a slightly larger fridge space. This was the only one at Good Guys which fitted unless you went for really small.
John Harris
Confirmed purchase 27 August 2026
Published on 22 September 2026
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
The fridge is good. But this is the worst delivery and customer service experience i ever had. My fridge was delivered on 20 Aug and the delivery man has dog poop on his shoes and stepped all over my carpet. We have to get the professional vacuum cleaner to clean it and the smell last for at least a day. I have made a complaint right afterwards, then with follow up emails and calls, but still haven't heard any updates for a MONTH now. We would like to have the cleaning cost reimbursed, as well as the delivery fee given the suffering we have to go through.
Annie
Confirmed purchase 20 August 2026
Published on 22 September 2026
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Looks great but the handle to open the door is too low so everyone ends up using the side of the door which I anticipate will be forever needing the seal to be cleaned. Also only one drawer, vege? meat?
Anne Daly
Confirmed purchase 20 August 2026
Published on 16 September 2026
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Very happy with my new Samsung ………. Love the door shelving, finding it very usable
Judy
Confirmed purchase 18 August 2026
Published on 9 September 2026
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Kylie Archer
Confirmed purchase 25 July 2026
Published on 19 August 2026
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Love this fridge. Haven’t had a bottom mount fridge before but absolutely love it. So easy to access the veggies drawer at waist height rather than pulling a drawer out at the bottom of the fridge. Also living the pull out freezer drawers which helps keep everything visible and easy to access. The fridge is quiet and aesthetically pleasing in my kitchen.
Alison
Confirmed purchase 19 July 2026
Published on 12 August 2026
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Works beautifully and is super energy efficient plus looks great
Steph E 1
Confirmed purchase 1 July 2026
Published on 6 August 2026
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
You've viewed 10 of 166 reviews
The below information is AI generated based on Australian websites information around this item. We have done our best to ensure its accuracy but suggest verifying any information within this tab before purchasing.
The Samsung 427L Bottom Mount Refrigerator is a smart, family-friendly fridge suited to households of three to four who want everyday convenience and strong energy performance. Its bottom mount layout keeps fresh food at eye level, while All-Around Cooling and SmartThings add practical usability. A key limitation is the manual twist ice maker, which is simpler than premium fridges with automatic ice or water dispensers.
It uses a manual twist ice maker rather than an automatic ice and water dispenser, so it is less convenient than premium refrigerator models.
Best suited to households of 3 to 4 people
9/10 - strong 5 star energy rating for a 427L bottom mount fridge
Lower freezer compartment is easy to reach occasionally, while keeping everyday fridge items at eye level
5/10 - noise level is not specified, so there is no clear advantage over category average
Compatible with SmartThings app for remote monitoring and control
A: No. Samsung SRL4200S uses a manual Twist Ice Maker, so it does not need a water connection or plumbing. That suits kitchens without a plumbed fridge point, but ice needs to be made by filling and twisting the tray yourself.
A: It depends on how freezer-heavy the household is. Samsung SRL4200S gives more room to fresh food than frozen goods, with 125L in the freezer, so it suits everyday family use better than households that regularly store large bulk frozen loads.
A: A reversible door lets the hinge side be changed to better suit the kitchen layout. That can make access easier in tight spaces or near a wall, but the final swing direction still needs to work with surrounding cabinetry and clearance.
A: Yes. Samsung SRL4200S supports SmartThings app connectivity for remote monitoring and control from a compatible phone. It is useful for checking or adjusting settings when away, but it still relies on app setup and a compatible device.
A: Samsung SRL4200S splits its 427L capacity into 302L of fridge space and 125L of freezer space. That balance suits homes that use fresh food storage more often, rather than buyers who want the freezer to take a larger share of the total volume.
A: All-Around Cooling pushes cold air through multiple vents to help keep temperatures more even across the fridge. That is useful when shelves are filled in different zones, though it does not change the need to avoid blocking vents with large items.
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