loading
loadingloading
Hisense 5.1kW Air Q Series Reverse Cycle Split System
HAWU18KR
Product Overview
Key Features
- Hi-Nano Pro Air Purification
- Follow & Avoid Airflow Mode
- App & Voice Control
- 5 Speed and Auto Indoor Fan Control
- 24 Hours Timer
- LCD Wireless Remote Controller
Key Specifications
- Brand:
- Hisense
- Model Number:
- HAWU18KR
- Cooling Capacity (kW):
- 5.1
- Heating Capacity (kW):
- 5.8
- Energy Rating - Cooling in Average Climate (Star):
- 4.5
- Energy Rating - Heating in Average Climate (Star):
- 2.5
- Timer:
- 24 hr
Heating & Cooling
- Maximum Airflow (m3/hr):
- 1100
- Indoor Unit Model No.:
- HAWU9KR-I
- Outdoor Unit Model No.:
- HAWU9KR-O
Efficiency
- Energy Star Rating - Cooling in Hot Climate (Star):
- 5
- Energy Star Rating - Heating in Hot Climate (Star):
- 3
- Energy Star Rating - Cooling in Cold Climate (Star):
- 5
- Energy Star Rating - Heating in Cold Climate (Star):
- 2
Options
- Controls:
- ConnectLife control app, Remote Control
Smart Features
- Wi-Fi Enabled:
- Yes
Safety
- Installation:
- This product contains no user-serviceable parts. Always consult authorized service personnel for repairing, installation, and relocation of this product. Improper installation or handling will cause leakage, electric shock, or fire.
General Information
- Type:
- Reverse Cycle Air Conditioner
- Colour:
- White
- Noise Level (dBA):
- Indoor: 25 - 45, Outdoor: 65
- Speeds:
- 5
Warranty
- Manufacturer's Warranty:
- 5 Year
Manuals & Downloads
Heating & Cooling
- Maximum Airflow (m3/hr):
- 1100
- Indoor Unit Model No.:
- HAWU9KR-I
- Outdoor Unit Model No.:
- HAWU9KR-O
Options
- Controls:
- ConnectLife control app, Remote Control
Safety
- Installation:
- This product contains no user-serviceable parts. Always consult authorized service personnel for repairing, installation, and relocation of this product. Improper installation or handling will cause leakage, electric shock, or fire.
Warranty
- Manufacturer's Warranty:
- 5 Year
Indoor Unit Dimensions
- Indoor Unit Width (mm):
- 1075
- Indoor Unit Height (mm):
- 320
- Indoor Unit Depth (mm):
- 231
- Indoor Unit Weight (kg):
- 13
Outdoor Unit Dimensions
- Outdoor Unit Width (mm):
- 860
- Outdoor Unit Height (mm):
- 667
- Outdoor Unit Depth (mm):
- 310
- Outdoor Unit Weight (kg):
- 41
Box 1 Dimensions
- Box 1 Height (mm):
- 995
- Box 1 Width (mm):
- 720
- Box 1 Depth (mm):
- 420
- Box 1 Weight (kg):
- 45
Box 2 Dimensions
- Box 2 Height (mm):
- 390
- Box 2 Width (mm):
- 1170
- Box 2 Depth (mm):
- 315
- Box 2 Weight (kg):
- 16
Product Reviews of Hisense 5.1kW Air Q Series Reverse Cycle Split System
Overall Rating Snapshot
4.5 out of 5 stars from 11 reviews
91% of users recommend this product
What customers say, summarised by AI
- Efficiently heats and cools small areas and rooms, ideal for granny flats.
- Operation is very quiet both internally and externally, minimising disturbance.
- Highly recommended for its modern features, including air direction control.
- Value for money praised, though installation costs can be unexpectedly high.
- Attractive design and reliable performance suited to most users' needs.
- Focus mode and other features enhance comfort and usability.
Pros
Value (1)
Quiet (1)
Great unit
Cools and heats my granny flat really well. Very quiet and efficient. Great value for money.
Denise
Confirmed purchase 7 September 2026
Published on 29 September 2026
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Great Unit
Meets all the needs for the purpose was bought for.
Tazza
Confirmed purchase 3 July 2026
Published on 29 July 2026
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Works great
This is a great aircon for the small unit we required it for heats and cools the whole area really well
Jane
Confirmed purchase 16 April 2026
Published on 13 May 2026
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Great unit
Very pleased with this unit! It suits my needs perfectly.
Ben
Confirmed purchase 25 March 2026
Published on 22 April 2026
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
installation costs
Product is good and cools and heats well. The issue I have is the cost of installation was actually ended up being as much as the unit., despite advertised installation price back-to-back $986 we had to pay additional $650 this was almost more than what we paid for the unit when it was on sale. So do yourself a favour do not book installation via good guys its a scam.
Zac
Confirmed purchase 20 February 2026
Published on 17 March 2026
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Good aircon
This aircon looks really great and works well, highly recommended!
EZ
Confirmed purchase 3 December 2025
Published on 22 January 2026
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Excellent valued aircon
Fantastic valued unit , quite and really cold , good features
Debbie champness
Confirmed purchase 18 November 2025
Published on 9 December 2025
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Split system air conditioner
I have used it for several weeks now it works as intended. Also the external exhaust is really quiet under operation. I had a really good installer who knew what he was doing. Thanks for staff help who recommended this product.
Paul
Confirmed purchase 10 November 2025
Published on 2 December 2025
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Great aircon
Works great cools quickly
Tia Mcleod
Confirmed purchase 27 October 2025
Published on 1 December 2025
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Cooling at the next Level
What a great aicon, the new models and features have well used. Being able to direct the air to either blow towards or avoid is amazing
Annette
Confirmed purchase 1 November 2025
Published on 28 November 2025
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
You've viewed 10 of 11 reviews
ABOUT THE GOOD GUYS REVIEWSThe Good Guys product reviews are collected from verified purchasers who may have received an incentive in return for providing an authentic review.
The below information is AI generated based on Australian websites information around this item. We have done our best to ensure its accuracy but suggest verifying any information within this tab before purchasing.
At a glance
This 5.1kW reverse cycle split system is a solid choice for medium rooms needing year-round heating and cooling, especially for families wanting cleaner indoor air and app-based control. Its strengths are quiet indoor operation, Hi-Nano Pro purification and flexible airflow settings. One limitation is that it is better suited to everyday comfort than shoppers chasing premium energy ratings or ultra-advanced smart automation.
What it’s great for
- Everyday Home Cooling
- Everyday Home Heating
- Medium Living Areas
- Family Comfort
- Allergy-Aware Households
Where it works best
- Lounge Room
- Bedroom
- Apartment Living Area
- Medium Open-Plan Space
- Family Home
Who it’s for
- Family Household
- Apartment Dweller
- Homeowner
- Renter
- Allergy-Sensitive User
Things to consider
It delivers a strong feature set for everyday use, but buyers seeking top-tier energy star performance, whisper-quiet outdoor operation or broader premium smart home ecosystems may want to compare higher-end models.
Room size suitability
Medium rooms, approximately 25 to 40 square metres
Energy efficiency score
6/10 - reverse cycle operation is versatile, but no specific star rating or quantified efficiency claim is provided here
Noise level vs category average
7/10 - indoor operation of 25 to 45dBA is comfortably quiet for its class, though the 65dBA outdoor unit is less discreet than some premium alternatives
Smart home integration score
8/10 - Wi-Fi app control and voice control give it strong everyday smart convenience
Allergy friendliness
8/10 - Hi-Nano Pro air purification is a meaningful benefit for households concerned about dust, allergens and airborne bacteria
Key benefits
- 5.1kW COOLING CAPACITY: Suits medium rooms from 25 to 40 square metres, making it a practical fit for many lounge rooms and larger bedrooms.
- Reverse cycle heating and cooling: Provides year-round climate control from one system, reducing the need for separate seasonal appliances.
- Hi-nano pro air purification: Helps reduce airborne dust, allergens and bacteria to support a cleaner indoor environment.
- Wi-fi connectivity: Lets you adjust temperature and settings remotely through an app for added convenience.
- Voice control support: Enables hands-free operation, which is useful when cooking, relaxing or arriving home.
- Follow and avoid airflow mode: Directs air toward you for quicker comfort or away from you for a gentler feel.
- INDOOR NOISE 25 TO 45dBA: Keeps operation relatively quiet indoors, helping it blend into bedrooms and living spaces.
- Corrosion-resistant outdoor unit: Built for better durability in challenging Australian conditions such as coastal air and summer storms.
Q: Is this split system suitable for a medium open-plan room
A: Yes. HAWU18KR is sized for areas from 25 to 40 square metres, so it suits many medium lounges and open living zones. In larger or very open spaces, airflow can spread out more, so comfort may feel less concentrated.
Q: How quiet is the indoor and outdoor unit in practice
A: HAWU18KR runs at 25 to 45dBA indoors, which is quiet on lower fan settings and more noticeable as airflow increases. The outdoor unit is 65dBA, so placement matters more if it will sit near a bedroom window or boundary fence.
Q: Can I use Google Home and app control remotely
A: Yes. When connected to Wi-Fi, HAWU18KR can be controlled through the ConnectLife app from away from home, and it also supports voice control through Google Home. Voice features rely on the unit staying connected to your home network.
Q: What does Hi-Nano Pro air purification actually do here
A: Hi-Nano Pro uses built-in ion-based air purification to help reduce airborne dust, allergens and bacteria during operation. It is an added air-treatment feature, not a replacement for temperature control, fresh-air ventilation or routine cleaning.
Q: Can the airflow be directed away from the bed or sofa
A: Yes. HAWU18KR includes Follow and Avoid Airflow Mode, so you can send air toward you for faster cooling or heating, or away from you for gentler comfort. That is useful in bedrooms or lounges where a direct draught can feel too strong.
Q: Is the outdoor unit a good choice for coastal conditions
A: Yes. HAWU18KR has a corrosion-resistant outdoor unit designed for Australian conditions, including coastal air and summer storms. It is better suited to exposed environments than a basic finish, though location and installation still affect long-term wear.