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3 out of 5 stars from 2 reviews
50% of users recommend this product
There is significant lag in notification sometimes no notification at all when the doorbell is pressed one particular time I didn't get the notification on my phone that someone was at the door until 30 minutes later I went through all the settings to everything that's required and still no change the Eufy online support is nothing but AI around talking it is pathetic please don't waste your money.. I wish I had installed wired security system instead I'm stuck with something that depletes it's battery by a 50% in the first week..but doesn't do anything.
Kerry
Confirmed purchase 27 July 2026
Published on 18 August 2026
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
This doorbell/camera is wonderful We set it up with the mini doorbell base, which has the additional micro so card insert. Having the micro sd card inside the house is a great secure way to have the card (not outside in the doorbell/camera. Took a bit to get it all set up, but working great now! Very clear vision!
Kezz
Confirmed purchase 25 May 2026
Published on 14 July 2026
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
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The Good Guys product reviews are collected from verified purchasers who may have received an incentive in return for providing an authentic review.
The below information is AI generated based on Australian websites information around this item. We have done our best to ensure its accuracy but suggest verifying any information within this tab before purchasing.
The eufy Video Doorbell C31 delivers sharp 2K video and instant alerts, making it ideal for those wanting straightforward home security. It’s easy to install, works well for renters, and reliably monitors package deliveries. While it covers essential features, its smart home integration is basic compared to higher-end alternatives.
Smart home integration is limited compared to premium video doorbells; advanced automation features may not be available.
6/10 - Basic integration with select smart home platforms; lacks advanced automation features.
Highly suitable for renters due to wireless installation and non-permanent mounting options.
Well-suited for monitoring package deliveries with reliable motion detection and instant alerts.
7/10 - Provides clear visibility at night, but may not match premium models with enhanced infrared capabilities.
A: Yes. The C31 can save recordings to a microSD card with capacities up to 128GB, so a HomeBase is not required for basic use. Adding the HomeBase S380 is optional and is mainly for buyers who want much larger storage capacity.
A: Yes. This model uses a rechargeable battery, so it suits homes or rentals where running new doorbell wiring would be inconvenient. That makes placement more flexible, but battery charging will still be part of ongoing ownership.
A: The 2K video gives more detail than a basic Full HD doorbell, which can help when checking faces, parcels or movement near the entry. Actual clarity still depends on placement, lighting and whether the subject is close enough to the camera.
A: The C31 supports local recording to a microSD card with capacities up to 128GB for everyday footage storage. If you need a larger archive, it can also pair with the HomeBase S380, which supports storage capacities up to 16TB.
A: Yes. The C31 is compatible with both Google Assistant and Amazon Alexa, which is useful if the home already uses one of those platforms. That can make voice control and viewing through supported smart displays more convenient.
A: Yes. The C31 includes motion detection and can recognise faces, which helps separate a person at the door from general movement alerts. This can be more useful than basic motion-only detection in busy entryways or shared front paths.
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