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Hisense 2.5kW Air Q Series Reverse Cycle Split System

HAWU9KR
$799
Top Deal
This deal ends 20 May
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No Interest. No Deposit. Monthly payments required.

Licensed Trade Installation is required for this product. The Good Guys Home Services Team can arrange fully licensed and insured professionals to handle this installation.

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Product Overview

Hisense Air Q Series Reverse Cycle Split System
"Air You Trust. Comfort You Feel."
Hisense Air Q Series helps Australians stay comfortable and in control every day — cooling and heating quickly when you need it, keeping your air fresh and healthy, using energy wisely, and standing up to tough Aussie conditions. Smart, quiet, and easy to use — it's comfort made simple for modern homes.
•    Cleaner, Healthier Air for Your Family
Air Q cares for the air you breathe. Hi-Nano purification reduces allergens, mould, bacteria, and dust in the air, while self-cleaning technology keeps the system hygienic inside. It helps create a fresher, healthier home — ideal for families, children, and anyone sensitive to air quality.
•    Powerful Performance You Can Rely On
Air Q reacts quickly to heat, cold, or humidity, creating the ideal indoor climate. With fast cooling and heating, Smart Airflow for all-over comfort, and top-ranked energy efficiency, it delivers leading performance in the market.
   Quiet, Personalised Comfort – Made Smarter
Air Q keeps your home comfortable and quiet, with smart airflow that follows or avoids you for personalized comfort. Control it effortlessly via app, voice, or geofencing — whether you're home or away.
•    Built for Australian Living
From coastal salt air to summer storms, insects and extreme temperatures, Air Q is engineered to last in Australia’s tough climate. Its corrosion-resistant, pest-protected outdoor design gives long-term durability you can count on.

Key Features

  • Hi-Nano Pro Air Purification
  • Follow/Avoid Mode
  • App & Voice Control
  • 5 Speed and Auto Indoor Fan Control
  • 24 Hours Timer
  • LCD Wireless Remote Controller
Licensed Trade Installation is required for this product. The Good Guys Home Services Team can arrange fully licensed and insured professionals to handle this installation.

Key Specifications

Brand:
Hisense
Model Number:
HAWU9KR
Cooling Capacity (kW):
2.5
Heating Capacity (kW):
3.2
Energy Rating - Cooling in Average Climate (Star):
6.5
Energy Rating - Heating in Average Climate (Star):
3
Timer:
24 hr

Heating & Cooling

Maximum Airflow (m3/hr):
620
Indoor Unit Model No.:
HAWU9KR-I
Outdoor Unit Model No.:
HAWU9KR-O

Efficiency

Energy Star Rating - Cooling in Hot Climate (Star):
8.5
Energy Star Rating - Heating in Hot Climate (Star):
3.5
Energy Star Rating - Cooling in Cold Climate (Star):
6.5
Energy Star Rating - Heating in Cold Climate (Star):
2.5

Options

Controls:
Remote Control

Connections

Wi-Fi Enabled:
Yes

Safety

Installation:
This product contains no user-serviceable parts. Always consult authorized service personnel for repairing, installation, and relocation of this product. Improper installation or handling will cause leakage, electric shock, or fire.

General Information

Type:
Reverse Cycle Air Conditioner
Colour:
White
Noise Level (dBA):
Indoor: 19 - 39, Outdoor: 60
Speeds:
5

Warranty

Manufacturer's Warranty:
5 Year

Manuals & Downloads

Air conditioner users manual.pdf
Download
Remote controller users manual.pdf
Download

Heating & Cooling

Maximum Airflow (m3/hr):
620
Indoor Unit Model No.:
HAWU9KR-I
Outdoor Unit Model No.:
HAWU9KR-O

Options

Controls:
Remote Control

Safety

Installation:
This product contains no user-serviceable parts. Always consult authorized service personnel for repairing, installation, and relocation of this product. Improper installation or handling will cause leakage, electric shock, or fire.

Warranty

Manufacturer's Warranty:
5 Year

Indoor Unit Dimensions

Indoor Unit Width (mm):
854
Indoor Unit Height (mm):
291
Indoor Unit Depth (mm):
204
Indoor Unit Weight (kg):
9.5

Outdoor Unit Dimensions

Outdoor Unit Width (mm):
785
Outdoor Unit Height (mm):
540
Outdoor Unit Depth (mm):
260
Outdoor Unit Weight (kg):
27.5

Box 1 Dimensions

Box 1 Height (mm):
600
Box 1 Width (mm):
910
Box 1 Depth (mm):
360
Box 1 Weight (kg):
31

Box 2 Dimensions

Box 2 Height (mm):
360
Box 2 Width (mm):
910
Box 2 Depth (mm):
265
Box 2 Weight (kg):
11.5

Product Reviews of Hisense 2.5kW Air Q Series Reverse Cycle Split System

Hisense 2.5kW Air Q Series Reverse Cycle Split System HAWU9KR

Overall Rating Snapshot

4.8 stars

4.8 out of 5 stars from 17 reviews

94% of users recommend this product

3
0
2
0
1
0
What customers say, summarised by AI
  • Excellent cooling performance, effective for two-bedroom homes and spare rooms.
  • Very quiet operation, with minimal noise distraction during use.
  • Convenient Wi-Fi app control enables pre-cooling before arriving home.
  • Attractive, modern design and competitively priced for its features.
  • Durable, reliable, and easy to use, with quick response and simple setup.
  • AI and sleep mode cannot be set simultaneously, which may limit flexibility.
AI-generated summary from customer reviews, which may include incentivised reviews.
Pros
Quiet (3)
Value (1)
Reliable (1)
  • 5 out of 5

    Good value

    First time purchasing Hisense. Great value compared to other brands

    Sam

    Confirmed purchase 23 January 2026

    Published on 7 May 2026

    Yes, I recommend this product.

    This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.

  • 5 out of 5

    Anonymous

    Confirmed purchase 4 March 2026

    Published on 1 April 2026

    This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.

  • 5 out of 5

    Perfect unit

    Cools my two bed house perfectly

    Liv

    Confirmed purchase 31 January 2026

    Published on 20 March 2026

    Yes, I recommend this product.

    This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.

  • 5 out of 5

    Very quiet and efficient

    Works great and very quiet. Good performance from a small unit. Wifi very handy to turn it on from the app.

    Baydin

    Confirmed purchase 5 February 2026

    Published on 6 March 2026

    Yes, I recommend this product.

    This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.

  • 5 out of 5

    Great AC - highly recommend

    Reliable and durable with great features

    Anonymous

    Confirmed purchase 9 February 2026

    Published on 5 March 2026

    Yes, I recommend this product.

    This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.

  • 5 out of 5

    Hisense air con

    Very happy with units and price, they work great in the spare rooms

    Karen Lent

    Confirmed purchase 27 January 2026

    Published on 18 February 2026

    Yes, I recommend this product.

    This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.

  • 5 out of 5

    Great

    Good price with great features

    Cathy

    Confirmed purchase 15 January 2026

    Published on 11 February 2026

    Yes, I recommend this product.

    This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.

  • 5 out of 5

    Easy to operate through remote and phone

    Great units , very quick to cool rooms , easy to operste through phone so house is cool before you return home The units look good on gge wall ad ghey were a great price . I woulchave no hesetation in recomending thdm to others.

    Tim Coleman

    Confirmed purchase 12 January 2026

    Published on 3 February 2026

    Yes, I recommend this product.

    This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.

  • 5 out of 5

    Purchase air con

    Awesome

    Karen

    Confirmed purchase 3 January 2026

    Published on 27 January 2026

    Yes, I recommend this product.

    This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.

  • 4 out of 5

    Quiet

    Great product for the area we have, extremely quiet and affordable. Excellent service from GG.

    Margaret

    Confirmed purchase 19 December 2025

    Published on 15 January 2026

    Yes, I recommend this product.

    This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.

You've viewed 10 of 17 reviews

ABOUT THE GOOD GUYS REVIEWS

The Good Guys product reviews are collected from verified purchasers who may have received an incentive in return for providing an authentic review.

The below information is AI generated based on Australian websites information around this item. We have done our best to ensure its accuracy but suggest verifying any information within this tab before purchasing.

At a glance

The Hisense 2.5kW Air Q Series Reverse Cycle Split System is a compact air conditioner ideal for bedrooms, small living spaces, or home offices. It stands out with smart app and voice control, HI-NANO air purification, and strong energy efficiency. While it excels at single-room comfort, its capacity may not suit larger open-plan areas.

What it’s great for

  • Year-round Comfort
  • Smart Home Integration
  • Energy-Conscious Cooling
  • Air Purification

Where it works best

  • Bedrooms
  • Small Living Rooms
  • Home Offices
  • Rental Apartments

Who it’s for

  • Homeowners
  • Renters
  • Small Families
  • Allergy Sufferers

Things to consider

Limited to small and medium rooms; may not deliver sufficient airflow for large open-plan spaces compared to higher-capacity or multi-head systems.

Room size suitability

Up to 20 m² — Best for bedrooms, small living rooms, or studies.

Energy efficiency score

9/10 — Strong star ratings for both cooling and heating in the Australian Energy Rating system.

Noise level vs category average

8/10 — Operates more quietly than most mid-range split systems, making it suitable for noise-sensitive spaces.

Smart home integration score

9/10 — Full app and voice control compatibility with leading smart home platforms.

Allergy friendliness

High — HI-NANO technology actively reduces common allergens and airborne bacteria.

Key benefits

  • HI-NANO Air Purification: Reduces airborne bacteria and allergens for cleaner indoor air.
  • App & Voice Control: Allows remote operation and scheduling via smartphone or compatible voice assistants.
  • Follow/Avoid Mode: Directs airflow for personalised comfort or to avoid direct drafts.
  • Self-Clean Function: Minimises maintenance by reducing internal dust and mould build-up.
  • Top Ranked Energy Efficiency: Delivers high performance with a strong Australian Energy Rating (4.5/6 stars cooling, 5/6 stars heating).
  • Reverse Cycle Operation: Provides both heating and cooling for year-round use.
  • Quiet Operation: Designed for low noise output, suitable for bedrooms and study areas.
  • Compact Indoor Unit: Fits easily into smaller spaces without dominating the room.

Q: What is the cooling capacity of the Hisense 2.5kW Air Q Series Reverse Cycle Split System?

A: The cooling capacity is 2.5kW.

Q: What are the indoor unit dimensions of this system?

A: Height 291mm, Width 854mm, Depth 204mm.

Q: Which purification technology does the Hisense 2.5kW Air Q Series use?

A: It uses Hi-Nano purification to reduce allergens, mould, bacteria, and dust.

Q: What is the Wi-Fi capability of the Hisense Air Q Series?

A: The system is Wi-Fi enabled for app and voice control.

Q: What is the indoor noise level range for this air conditioner?

A: The indoor noise level ranges from 19dBA to 39dBA.