Restart your computer!
“Have you tried turning it off and on again?” is a question you’re often asked when you call tech support… and that’s because it usually works! “Restarting your computer at least once a week, and when you have a problem, helps. It stops all the processes the computer is running in the foreground and background, flushes the RAM, clears temporary files and speeds up the running of your computer,” says Jason Tavoletti, The Good Guys Buyer – Computers, Printers & Monitors.
When setting out to fix your computer, also check the obvious stuff like batteries and power plugs (at both ends as it’s easy to bump something without noticing) and keep your software up to date.
“Software updates are particularly important because they have security and efficiency updates. You should take the time to do all the necessary updates around once a week, to keep your computer running smoothly and safely,” says Jason Tavoletti.
“Restarting your computer at least once a week, and when you have a problem, helps. It stops all the processes running in the foreground and background, flushes the RAM, clears temporary files and speeds up the running of your computer.”
“Just make sure you look at reputable websites, like the product’s official support page, and only ever download official software – most programs claiming to ‘speed up’ your computer are just malware that is inconvenient at best, and thieving at worst,” says Jason Tavoletti.
Also, check your warranty. If the device is still within the warranty period, the manufacturer might have a customer help line you can access, and of course if you purchased your tech device from The Good Guys you can call your store of purchase for assessment and repair advice.
TIP - Consider adding Gold Service Extras to your valuable tech device purchase from The Good Guys, to get product care from day one – plus access Concierge Membership with a range of exclusive loyalty offers, such exclusive sales throughout the year and store credits that can be used to purchase consumables for your home office such as paper and printer ink or coffee pods