The Good Guys has partnered with the NSW Department of Planning and Environment to provide eligible residents with an opportunity to upgrade their old washer with a new water and energy efficient washing machine.

About the program NSW Govt Logo

About the program

The NSW Washing Machine Replacement Trial offers eligible residents the ability to apply to update their washing machine with a new water efficient washer - fully installed.

Find out more about how the program works below.

How The Program Works

You may be eligible to buy a new washing machine as part of the NSW Government’s Washing Machine Replacement Trial with a large portion of the cost covered under the scheme. This limited offer helps eligible social housing tenants to replace their old top loading washing machine with a new, front loading washing machine that saves on water and power.

If you are eligible under this scheme your contribution towards the cost of a new washing machine will be between $150 to $250, depending on the size and the model you choose. These discounted prices will save you more than $600 off the recommended retail cost. There are no extra costs for delivery or removal of your old machine.

A new water and energy efficient front loading washing machine can save you up to $245 a year on water, energy and detergent bills. Also front loader washing machines are gentler on clothes and remove more moisture, so your clothes will dry more quickly.

Applications open on 26 April 2022 and will close on 30 June 2022 (unless funding under the trial is reached prior to this date). Do not miss out and apply now!

To confirm your eligibility and apply to purchase a new discounted washing machine, visit the department’s website washingmachines.water.dpe.nsw.gov.au/

Please have your valid concession card and/or photo identification handy before you apply. The application will take 5 to 10 minutes to complete.

Once your application has been approved, you will be provided with a unique code and instructions to place your order. The Good Guys will arrange delivery of your new front load washing machine and removal of your existing top loader washing machine.

The NSW Washing Machine Replacement Trial is a partnership between the NSW Government, Sydney Water and Hunter Water.

For further information – including on your eligibility or to place an order, please visit the department’s website washingmachines.water.dpe.nsw.gov.au/ or contact us at: washingmachines@dpie.nsw.gov.au.

Important Note - 4 May 2022: Thank you so much for your interest in the program, due to the overwhelming response we received since launching the program on Tuesday 26th of April we ask for your patience and understanding if you experienced any delays in your orders being fulfilled as the team will endeavour to process your orders as soon as they can.


Eligible Energy Efficient Washers

The washing machines below are eligible models for the NSW Government Energy Saver Program. These 7 - 10kg washers are energy efficient, with a minimum 4.5 star energy rating, and water efficient with a minimum 4.5 WELS rating. They also have a quick wash cycle function, perfect for busy families, and are capable of operating with cold water only.



Once you have been approved for the NSW Washing Machine Replacement Trial you will be provided with a unique code and instructions to place your order.

Orders can be placed online at

FAQs NSW Washing Machine
Replacement Program

NSW Government Has Partnered
With The Good Guys

Purchase With Confidence

The Good Guys know Washers and have chosen a range for the program that meet the rigorous standards for both reliability and energy efficiency.

Browse the eligible product range here >

Installed By Professionals

The Good Guys team will arrange a professional installer to complete your installation.

Find out about The Good Guys Home Services >

Energy Efficient Products

The Good Guys know Energy Efficient products.
Chat to our friendly team to find out how updating can save you money.

Find your nearest The Good Guys store here >