Gold Service Extras Terms & Conditions
For full terms and conditions click here.
Full Terms and Conditions for Gold Service Extras $20 Store Credit here.
To access a current copy of the Gold Service Extras brochure, click here.
Update Preferences
To manage your email and SMS preferences by clicking on below button
To access a current copy of The Good Guys Understanding Your Rights brochure, click here.
To access a current copy of the Gold Service Extras Target Market Determination guide, click here.
Need Support?
Update preferences
You can update your details easily by clicking the button below.
If the price of your product drops at The Good Guys or an approved competitor within 30 days of purchase, Members can claim back 120% of the difference as store credit.
Chat with us
The Member Support Team operate Mon-Fri 9am-6pm and Sat 9am-5pm, excluding Nat Public Holidays AET
Noticed a problem with your product? Members can now save time by letting us know about their product issue online!
Have a question about our Gold Service Extras program? Browse our FAQs for speedy answers to the most common questions.
Call us
Prefer to call? Members can call 1300 765 988 Mon-Fri 9am-6pm and Sat 9am-5pm, excluding Nat Public Holidays AET.