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Product Overview
Key Features
- Heating pad 110 Watt with Intellisense Technology
- 5 heat settings and auto-off after 3 hours use
- Relieves tension with gentle heat and easy controller
- Soft polyester fabric and machine-washable design
Key Specifications
- Brand:
- Sunbeam
- Model Number:
- HPN5300
- Heating:
- Built-in Intellisense Technology, Get heat-up in just 90 seconds, 5 heat settings
- Power:
- 110W
- Type:
- Heating Pad
Options
- Functions:
- Gentle heat and relieve tension
- Auto Shut Off:
- Auto-off - after 3 hours of continuous use
General Information
- Colour:
- Grey
- Materials:
- Soft polyester fabric
- Additional Features:
- Fast Heat up: Ready to use in just minutes. Comfortable design: Simply attach the pad sleeves around your neck and shoulder. Machine-washable design makes it a breeze to clean up. Included controller provides easy settings configuration
Warranty
- Manufacturer's Warranty:
- 2 Year
Options
- Functions:
- Gentle heat and relieve tension
- Auto Shut Off:
- Auto-off - after 3 hours of continuous use
Warranty
- Manufacturer's Warranty:
- 2 Year
Product Dimensions
- Product Dimensions (mm):
- 355 x 500
Box Dimensions
- Box Height (mm):
- 85
- Box Width (mm):
- 255
- Box Depth (mm):
- 300
- Box Weight (kg):
- 3
Product Reviews of Sunbeam Neck and Shoulder Heating Pad

Overall Rating Snapshot
4 out of 5 stars from 47 reviews
72% of users recommend this product
love it
Confirmed purchase 1 September 2025
Published on 23 September 2025
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
A Must-Have for Neck and Shoulder Relief
I recently had a workplace injury that affected my neck, and my physio recommended applying heat for 15 minutes every hour. Using regular heat packs quickly became frustrating—they were either too hot, not hot enough, or inconvenient to reheat. When I found this neck and shoulder warming pad at my local Good Guys, it made my recovery so much easier. It’s comfortable, convenient, and provides consistent warmth. For anyone dealing with neck pain, I’d definitely recommend this product.
Anton
Confirmed purchase 24 August 2025
Published on 17 September 2025
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Life changing product
This product has helped me immensely cope with my arthritis through the cold weather
Anonymous
Confirmed purchase 24 July 2025
Published on 19 August 2025
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Communication needs to be better. Had to chase mine up as it wasn’t delivered & hadn’t moved in the delivery timeline.
It’s great, works just like it’s advertised
Daph Tanner
Confirmed purchase 30 May 2025
Published on 24 June 2025
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Great Relief
I purchased the Heating Pad for my wife who was suffering from neck & shoulder pains. It has not alleviated her issue but it certainly has given her relief from the pain on these cold days & nights.
Ian
Confirmed purchase 20 May 2025
Published on 10 June 2025
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Takes too long to warm up
I have the electric pads from the same brands and I thought it will get hot as fast as the pad but it doesn’t. It’s not very warm and quite unpractical to use . Would not recommend to purchased at this price
Alex
Confirmed purchase 20 April 2025
Published on 13 May 2025
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Sunbeam Neck Shoulder Heat Pad great!
good product fit for intended purpose
Marlene
Confirmed purchase 26 September 2024
Published on 22 October 2024
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Good
Reliable
Thein Toe Aung
Confirmed purchase 5 October 2023
Published on 20 October 2023
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Confirmed purchase 11 June 2023
Published on 9 September 2023
Check out what this reviewer thought after the first 3-6 months.
Warm Neck
I like the way it warms my neck and not too hot. Easy to detach when I need to fetch a coffee.
Mj
Confirmed purchase 13 May 2023
Published on 11 August 2023
Yes, I recommend this product.
Check out what this reviewer thought after the first 3-6 months.
You've viewed 10 of 47 reviews
ABOUT THE GOOD GUYS REVIEWS
The Good Guys product reviews are collected from verified purchasers who may have received an incentive in return for providing an authentic review.