30 Day Price Guarantee

Not a Gold Service Extras Member? Learn more about Gold Service Extras here

Gold Service Extras 30 Day Price Guarantee is peace of mind shopping

When you add Gold Service Extras to your product purchase, you get the added benefit of Gold Service Extras 30 Day Price Guarantee. With Gold Service Extras 30 Day Price Guarantee - if you notice that the price of your product has dropped at The Good Guys or an approved competitor by more than $5 within 30 days of purchase, we’ll give you back 120% of the difference as StoreCash>.

Another reason why Gold Service Extras is your advantage.

To make a claim

To make a Gold Service Extras 30 Day Price Guarantee claim simply click on the button below.

Please Note: to be eligible to make a claim you must have purchased your product with Gold Service Extras. Evidence of the lower advertised price must be provided at the time the claim is made and include the date of the advertisement.

  1. Fill in the below form (including your docket number) within 30 days of your purchase, to validate the Gold Service Extras purchased with your product.
  2. The form also requests evidence of where you saw the advertised lower price – so make sure you have a screen shot or smart phone image ready to submit the approved retailer pricing.
  3. Once submitted, the Member Support Team will review your claim including verifying that the price is current, that the item is available for immediate sale and delivery and if eligible, arrange StoreCash> for your claim

Member Details

Your docket number and date are located on the top of your tax invoice. View Example

*Approved Competitors - Appliances Online, Big W, Bing Lee, David Jones, Harvey Norman, JB HiFi, Joyce Mayne, Myer, Officeworks, Retravision, Target. Competitors must be nominated Australian based businesses and exclude eBay. See below for a list and for full terms and conditions.

Frequently Asked Questions

Terms & Conditions