The Good Guys
The Good Guys
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Check You Store Credit Balance

Gold Service Extras Members: if your enquiry is about a Gold Service Extras Store Credit/90 Day StoreCash> >, you can lodge an enquiry here.

Online purchases. Need help redeeming a store credit, 90 Day StoreCash> to an order you can live chat with a team member by clicking the blue chat bubble located in the bottom right corner of the page. 

Did you know you can check your available balance in the ‘Pay using a Gift Card or Store Credit’ field located on the Cart Overview page. Simply enter in your barcode & PIN number. 

Please note you can use up to two (2) StoreCash>  for every online order made. 

Using Your Store Credit In Store or online

You can redeem your store credit at any of our The Good Guys stores. Present your store credit barcode and PIN to one of our friendly team members instore and they will apply the value of the store credit to your order. 

In order for your store credit to work online, you must enter your store credit online at the Cart Overview page. If you are still having issues, please feel free to reach out to us by clicking the blue chat bubble located in the bottom right corner of the page. 

Each store credit has a dated period of validity, once this date has expired, we are unable to extend these credits. 

STORE CREDIT FAQS