The Good Guys "Find it at The Good Guys” Competition

(“Competition”)

TERMS AND CONDITIONS

1. The Promoter is The Good Guys Discount Warehouses (Australia) Pty Ltd, ABN 48 004 880 657, of 60 City Road Southbank, VIC 3006.

2. By submitting an entry into this Competition “you” acknowledge and agree to these Terms and Conditions.

3. Permit Numbers: ACT TP 25/01312.1, NSW TP/01211 NTP/13504, SA T25/991

Who can enter

4. Entry into the Competition is open to all residents of Australia aged 18 years and over who have fulfilled the requirements set out in these Terms and Conditions.

5. Employees of the JB Hi-Fi Group and their immediate families and agencies associated with the Competition are not eligible to enter this Competition.

Prizes and entry into the Competition

NOTE: As prices change regularly and we frequently run sales and negotiate on price, the Prize may be lower than this value as at the Entry open date of each prize draw.

Each prize includes delivery within 30km of a The Good Guys store. Additional delivery charges apply after 30km, and the winner will be provided with a quote at the time of winner notification. Delivery is not available to some areas, check in-store, by phone or in the cart online to confirm if the service is available to your address. Delivery is subject to The Good Guys Home Delivery Terms and Conditions available at https://www.thegoodguys.com.au/home-services-terms-and-conditions.

6. To enter each Prize Draw in the Competition and be eligible to win a prize as set out above, entrants must:

i. Visit the “What’s New and Trending” Page: www.thegoodguys.com.au/new-and-trending on The Good Guys website between 9:00am AEST Thursday 3 July 2025 and 11:59pm AEST Sunday 3 August 2025 (“Competition Period”);

• Entrants must use the first clue on the Whats New and Trending page to begin navigating around The Good Guys website to collect the letters that form the secret code word.

• Once the entrant has found the 5 letters hidden on The Good Guys website for the relevant Prize Draw, entrants must then unscramble the letters to reveal the secret code word.

ii. Complete the entry form for the relevant prize draw between its Entry Open Date and its Entry Close Date (“Draw Period”), including the correct secret code word, full name, postcode, valid email address and mobile number (only entries with the correct code word submitted through the entry form will be eligible to go into the draw);

iii. Opt in to receive marketing communications from the Promoter at the time of entry by clicking the box and stay opted in to receive marketing material until the final redraw notifications date 10:00am AEST Wednesday 20 August 2025.

7. A maximum of one entry will be accepted per person, per Prize Draw.

Determination of Winner(s) and Notification

8. There will be one winner of each Prize randomly drawn at 10am AEST on the relevant Draw Date as indicated in the table above. The draws will be conducted at the Promoter’s premises at 60 City Road, Southbank VIC 3006. The Promoter may draw an alternative entry as the winner in the event that the winner cannot satisfy these Terms and Conditions.

9. The winner of each Prize will be notified via phone and email within two business days of the Draw Date. The winner’s surname, initial and postcode will be published on The Good Guys website within two business days of the Draw Date at www.thegoodguys.com.au/winners.

10. If a winner does not meet these Terms and Conditions, that winner will forfeit the Prize and a redraw will take place at 10:00am AEST Monday 18 August 2025 at the Promoter’s premises at 60 City Road, Southbank VIC 3006. Redraw winners will be notified via phone and email within two business days of the redraw date. Only one redraw will be conducted. The redraw winner’s surname, initial and postcode will be published on The Good Guys website within two business days of the redraw date at www.thegoodguys.com.au/winners.

11. The Prize will be issued to the winners within 30 business days from the Draw Date, or if a redraw winner within 30 business days from the redraw date.

12. The Promoter reserves the right, at any time, to verify the validity of entries and entrants (including an entrant’s identity, age and place of residence).

13. The Promoter’s decision in relation to any aspect of the Competition is final. No correspondence will be entered into. Prizes are not transferable or exchangeable and cannot be taken as cash.

Publicity and Privacy

14. The Promoter’s privacy policy (available on The Good Guys’ website at: https://www.thegoodguys.com.au/privacy-policy) contains information about how the Promotor will handle your personal information, and other information required to be disclosed to you under the Privacy Act. You should read this policy before providing any personal information to The Promoter.

15. By entering this Competition, you consent to:

i. being contacted by The Good Guys for the purpose of Prize fulfilment; and

ii. The Good Guys publishing your name (initial and last name) and postcode on The Good Guys website at www.thegoodguys.com.au, and you consent to providing us your personal information for this purpose.

Limitation of liability and variation of promotion

16. Nothing contained in these Terms and Conditions shall be read or applied so as to exclude, restrict or modify or have the effect of excluding, restricting or modifying any condition, warranty, guarantee, right or remedy or other obligation implied by any law (including, without limitation, the Australian Consumer Law) which cannot by law be excluded, restricted or modified.

17. Subject to State or Territory regulation, if an event beyond the control of the Promoter corrupts or affects the administration, security, fairness, integrity or proper conduct of this Competition, any aspect of this Competition is incapable of running as planned (including by reason of computer virus, communications network failure, bugs, tampering, unauthorised intervention, fraud, technical failure), or a change is required to ensure the safety of the Promoter, its representatives and of entrants, the Promoter reserves the right to amend, cancel or suspend this Competition, invalidate any affected entries and suspend or modify a Prize. Changes may include the timing of the drawing or redrawing, and the timing of any Prize fulfilment. The Promoter will act reasonably and in good faith in making any such decision. Except to the extent caused by the Promoter’s negligence, or the Promoter’s breach of these Terms and Conditions, or as otherwise required by law, the Promoter will not be liable to any entrant for loss resulting from such action.

18. The Promoter reserves the right in its sole discretion to disqualify any individual who the Promoter has reason to believe has breached any of these Terms and Conditions or engaged in any unlawful or other improper misconduct calculated to jeopardise the fair and proper conduct of the Competition. The Promoter’s legal rights to recover damages or other compensation are reserved and any winner found to be in breach of these Terms and Conditions or having engaged in any unlawful or other improper misconduct calculated to jeopardise the fair and proper conduct of the Competition may be required to return any Prize received.

19. Except to the extent caused by the Promoter’s negligence, or the Promoter’s breach of these Terms and Conditions, or as otherwise required by law, the Promoter will not be liable for any loss suffered by an entrant or potential entrant to the extent:

i. resulting from or connected with any inability of a person to submit an entry (on time or at all), or failure of the Promoter to provide an opportunity to enter or to receive an entry (on time or at all), or failure of a winner to receive a Prize, due to events outside of the reasonable control of the Promoter including, without limitation, as a result of problems with, or technical malfunction of, any software, telephone or computer network, equipment or systems or mail or courier service;

ii. that arises from events outside of the reasonable control of the Promoter but within the reasonable control of the entrant or potential entrant, including the Promoter’s inability to contact a winner using reasonable efforts for the purpose of Prize fulfilment; or

iii. that arises as a result of any breach of these Terms and Conditions by an entrant or potential entrant.