Order Cancellation

Cancelling Order Purchased Via 1300 942 765/ Pay Less Chat

If your order has not yet been sent out or picked up, we may be able to cancel your order. Feel free to reach out to us at 1300 942 765.

Please note refunds will take 3 - 5 business days to process back into the original payment methods 

Cancelling Big & Bulky item purchased in-store that requires delivery 

You may be able cancel your big & bulky item purchased in-store before the delivery. Simply reach out to the store of purchase and our team will be happy to assist. You can access store contact detail here.  

Please note refunds will take 3 - 5 business days to process back into the original payment methods

Cancelling Order Purchased With 90 Day StoreCash> 

If you return goods that were purchased using 90 Day StoreCash>, you will be issued a Store Credit for the same amount of 90 Day StoreCash> that was used for your purchase.