De’Longhi x Nespresso Lattissima Promotion 2026

1. Information on how to enter this Promotion and details form part of these Terms and Conditions of entry (Terms). These Terms apply to the Promotion and by entering this Promotion, you represent that you are eligible to enter and you are deemed to have accepted these Terms.

2. The promoter is De’Longhi Australia Pty Ltd (ABN 49 104 012 857) of Nexus Industry Park, Building 3A, 43 Lyn Parade, Prestons NSW 2170, Australia, phone [1800 126 659] (Promoter).

3. In these Terms, Participant means any person who purchases a Participating Product and attempts to claim a Bonus Offer, whether or not that person becomes an Eligible Claimant.

4. The Promotion will be open from 12:00am Australian Eastern Standard Savings Time (AEST) 01/10/2026 and will close on 11:59 pm Australian Eastern Standard Time (AEST) on 15/11/2026 (Promotion Period). Any Participant who purchases a Participating Product outside of the Promotion Period will not be eligible to claim a Bonus Offer. The Bonus Offer will be allocated strictly in the order of the date and time the Promoter receives each valid and complete Bonus Offer claim submitted via the Promotion Website (as defined below), regardless of the date on which that claim is subsequently verified by the Promoter. Subject to these Terms, every Eligible Claimant who submits a Valid Claim during the Promotion Period will receive a Bonus Offer. For the purposes of these Terms, a Valid Claim is a Bonus Offer claim that: (a) is submitted via the Promotion Website during the Promotion Period; and (b) includes all mandatory information and a proof of purchase under clause 7(c). The Promoter recommends that Participants submit their claims as early as possible. For the purposes of these Terms, validation means the date on which the Promoter confirms in writing that an Eligible Claimant’s Bonus Offer claim meets all requirements under these Terms. The Promoter will review Bonus Offer claims in the order they are received and will use reasonable endeavours to verify each Valid Claim within 10 business days of receipt. If a claim originally treated as a Valid Claim is later found to be invalid, that Bonus Offer will not be issued to that Participant.

Who can enter?

5. Entry is open to Australian residents aged 18 years and over, who purchase a Participating Product from a Participating Retailer and register their product at www.delonghi.com/en-au/promo (Promotion Website) by the claim deadline set out in clause 8 below (Eligible Claimant). All Bonus Offers are to be redeemed via the Promotion Website.

6. Employees, directors, management and contractors of the Promoter and other agencies, firms or companies associated with the Promotion (including Participating Retailers and suppliers of the Bonus Offer), and their immediate families, are not eligible to enter. By entering this Promotion, you represent that you are eligible to enter. Immediate family means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, brother, sister, step-brother or step-sister.

How to enter

7. An Eligible Claimant can apply to receive a “Bonus Offer” when:

a) Participating Product is purchased in-store or online by an Eligible Claimant from a Participating Retailer;

b) going to the Promotion Website;

c) following the directions on the Promotion Website and registering their Participating Product, including submitting a proof of purchase that clearly shows (i) the date of purchase; (ii) the retailer of purchase; and (iii) the Participating Product model or description; and

d) completing and submitting the redemption form, including provision of a valid address for Bonus Offer delivery.

8. All valid Bonus Offer claims must be received and finalised by 11:59 pm Australian Eastern Standard Time (AEST) on 18/11/2026 (including provision of proof of purchase of a Participating Product).

9. Participants who are eligible to apply for a Bonus Offer will only receive that Bonus Offer if they are an Eligible Claimant and they comply with these Terms. Any Bonus Offer claims that fail to meet these requirements will be deemed invalid. Bonus Offer claims will also be deemed invalid if they are incomplete, incorrect or incomprehensible, or if they are stolen, forged, mutilated or tampered with in any way.

10. The Participating Products for this Promotion are listed in the table below. Only the Participating Product models listed in the table below qualify for this Promotion. No other De’Longhi or Nespresso products are eligible.

11. The Participating Product must have been paid for in full by the Eligible Claimant (including through the use of payment products and/or other payment plan agreements with third parties) within the Promotion Period.

12. The participating retailers are the below list of Australian retailers (each a Participating Retailer):

13. Participating Products purchased through the Promoter’s Australian website (www.delonghi.com.au) are excluded from this Promotion. Participating Products purchased through TVSN or any retailers that are not Participating Retailers are excluded from this Promotion. Participants will not be eligible to apply for a Bonus Offer in respect of such purchases. The Promoter is not responsible for any person or third party store which misrepresents itself as a Participating Retailer or incorrectly claims that a Bonus Offer is available in respect of a product where no such Bonus Offer is available. Any purchase from a person incorrectly or fraudulently claiming to be a Participating Retailer or offering the Bonus Offer will not qualify a person to be eligible to claim a Bonus Offer.

14. For clarity, any corporate order made directly with the Promoter or under any special trade, volume or corporate pricing arrangement will not qualify a claimant to be eligible to claim a Bonus Offer.

Bonus offer

15. An Eligible Claimant may only make one (1) Bonus Offer claim in respect of each Participating Product purchased from a Participating Retailer, and registered the Participating Product they purchased from a Participating Retailer on the Promotion Website, during the Promotion Period.

16. Multiple Bonus Offer claims are permitted, provided that only one (1) Bonus Offer claim is permitted per purchase of a Participating Product, and each Bonus Offer claim must be submitted separately and in accordance with these Terms.

17. Where an Eligible Claimant's application for a Bonus Offer is successful, the Promoter will dispatch the Bonus Offer as soon as reasonably practicable, and, in any event, within 12 weeks from the date of validation. If a Bonus Offer, or a component of a Bonus Offer is unavailable or out of stock, the Promoter, in its discretion (acting reasonably), may substitute that Bonus Offer, or a component of that Bonus Offer, with a gift of equal or greater value and, where reasonably practicable, of a similar nature. Bonus Offers are not transferable or exchangeable and cannot be redeemed for cash. All other costs associated with receiving the Bonus Offer or costs incurred by the Eligible Claimant, including accessing the internet or making telephone enquiries in relation to the Bonus Offer are the responsibility of the Eligible Claimant.

General Terms

18. Eligible Claimants must retain their original Participating Retailer purchase receipt or electronic receipt as proof of purchase. Failure to produce proof of purchase when requested may, in the discretion of the Promoter (acting reasonably), result in invalidation of the Eligible Claimant’s claim and forfeiture of any right to the Bonus Offer.

19. The following purchases are excluded from this Promotion and will not be eligible to claim a Bonus Offer, even if made from a Participating Retailer during the Promotion Period: staff purchases made using an employee or contractor discount; second-hand, refurbished, clearance or trade seconds products; products purchased as part of an insurance claim or replacement programme; and purchases made under a special trade, volume or corporate pricing arrangement directly with the Promoter or through non-consumer channels. For the avoidance of doubt, purchases made from a Participating Retailer using standard consumer pricing, including buy-now-pay-later and third-party payment plans, are not excluded by this clause.

20. The Bonus Offer cannot be used in conjunction with any other consumer offer, and is not available if the Participating Product is returned or refunded. An Eligible Claimant must immediately return any Bonus Offer they receive in connection with a Participating Product purchase to the Promoter if they return the Participating Product for a refund or credit. Any costs incurred by the Eligible Claimant associated with returning the redeemed Bonus Offer are the sole responsibility of the Eligible Claimant, to the extent permitted by Australian Consumer Law. This clause does not apply, and the Eligible Claimant will not be required to bear the costs of returning the Bonus offer, to the extent that the Participating Product is returned due to the Promoter’s failure to comply with a consumer guarantee under the Australian Consumer Law.

21. The Promoter’s decision is final and no correspondence will be entered into.

22. The Promoter may decline any invalid Bonus Offer claim, although it reserves the right (acting reasonably and in good faith) to contact (or attempt to contact) the relevant Eligible Claimant to resolve any issues with an invalid claim that are capable of resolution. Any decision made by the Promoter under this clause will be subject to clause 31. If, following contact with the relevant Eligible Claimant, such issues are resolved to the satisfaction of the Promoter, the Promoter may accept the updated Bonus Offer claim as a valid claim.

23. Bonus Offer claims will be deemed to have been made at the time of their receipt by the Promoter and not at the time of transmission. Eligible Claimants may only apply for a Bonus Offer in their own name and using their own personal details, and may only provide their own address and account details in their application for the receipt of a Bonus Offer. Additionally, a person must not claim a Bonus Offer to which another Eligible Claimant is entitled, whether on their behalf or otherwise. If there is a dispute as to the identity of an Eligible Claimant, the Eligible Claimant will be deemed to be the person in whose name the purchase tax invoice was issued (if applicable). The Promoter takes the issue of fraud very seriously, and reserves the right to deem invalid, and report to the police and/or other appropriate authorities, any applications for Bonus Offers which it suspects to be fraudulent or otherwise unlawful. The use of automatic software or similar devices to apply for Bonus Offers or enter details into the Promotion Website is prohibited.

24. The Promoter reserves the right, at any time, to verify the validity of Bonus Offer claims and an Eligible Claimant's identity, age, place of residence, address or account details (as applicable) for the receipt of a Bonus Offer and proof of purchase). Proof of identity, age, residency, address or account details and purchase considered suitable for verification is at the discretion of the Promoter (acting reasonably).

25. The Promoter reserves the right in its discretion (acting reasonably) to disqualify any individual who it has reason to believe has breached any of these Terms, or engaged in any unlawful or other improper misconduct which may jeopardise the fair and proper conduct of the Promotion. The Promoter's legal rights to recover damages or other compensation from such an offender are reserved.

26. If this Promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Promoter, the Promoter reserves the right, in its discretion (acting reasonably), to the fullest extent permitted by law, to modify, suspend, terminate or cancel the Promotion, as appropriate.

27. The Promoter will make reasonable efforts to deliver the Bonus Offer(s) to Eligible Claimant(s). The Eligible Claimant shall accept the Bonus Offer as described in these Terms and acknowledges that the Promoter accepts no responsibility for any variation in the value of the Bonus Offer. Any taxes which may be payable as a consequence of an Eligible Claimant receiving a Bonus Offer are the sole responsibility of the Eligible Claimant.

28. The Promoter collects personal information for the purposes of administering the Promotion, including verifying eligibility, processing Bonus Offer claims, and arranging delivery. This information may be disclosed to third parties engaged by the Promoter to assist with these purposes, including but not limited to fulfilment agents, contractors, delivery providers, technology service providers, suppliers and, as required, to Australian regulatory authorities. A Bonus Offer claim is conditional on providing this personal information.

All personal information collected in connection with this Promotion will be used, stored and disclosed in accordance with the Promoter’s Privacy Policy, available at http://www.delonghi.com/en-au/legal/privacy-policy, including the section that identifies the countries to which personal information may be disclosed overseas and describes the steps taken to protect that information consistently with the Australian Privacy Principles. All Bonus Offer claims become the property of the Promoter. Unless otherwise indicated by the Promoter or its agent, the Promoter or its agent may disclose personal information overseas.

(a) Optional marketing consent

By actively ticking the opt-in checkbox (which will not be pre-ticked) at the time of submitting a claim, the Eligible Claimant consents to the Promoter using their personal information for promotional, marketing, publicity, research and profiling purposes, including sending commercial electronic messages about the Promoter’s products and services. All such messages will identify the Promoter, include the Promoter’s contact details and include a functional means of unsubscribing.

Separately, by ticking a second opt-in checkbox, an Eligible Claimant may consent to the Promoter making telephone contact for marketing purposes.

Both consents are optional and are not a condition of entering the Promotion or receiving a Bonus Offer.

The Promoter will comply with the Spam Act 2003 (Cth) and the Do Not Call Register Act 2006 (Cth) when sending electronic messages or making marketing calls.

(b) Accessing, correcting or opting out

Eligible Claimants may request access to, or correction of, their personal information, or withdraw any marketing consent, by contacting the Promoter via the Contact Us link on the Promoter's website https://www.delonghi.com/en-au/customer-support/contact-us. The Promoter may change these Terms from time to time, by posting the revised Terms (or a link to them) on the Promotion Website, but such revised Terms will only apply to purchases of Participating Products made after the date of such change. Participants should regularly check the Promotion Website for any updates. By applying to claim a Bonus Offer or entering details into the Promotion Website, Eligible Claimants are deemed to have accepted the version of these Terms that applies at the time that they purchased the applicable Participating Product. The Promoter accepts no responsibility for lost, stolen, late, damaged or misdirected Bonus Offer claims.

29. To the extent permitted by applicable law, the Promoter is not responsible for any technical malfunctions or problems with internet or network congestion, including injury or damage to a Participant’s or any other person’s computer related to participation in this Promotion and problems with transmission of entries and / or emails over the internet, acts in violation of these terms and conditions, acts in a disruptive manner, or acts with the intent to annoy, abuse, threaten or harass any other person.

30. Nothing in these Terms limits, excludes or modifies, or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Competition and Consumer Act 2010 (Cth), as well as any other implied warranties or similar consumer protection laws in the States and Territories of Australia (Non-Excludable Guarantees). To the extent permitted by law and subject to the Non-Excludable Guarantees and any liability for death or personal injury caused by the Promoter's negligence, the Promoter (including its respective officers, employees and agents) excludes all liability for any loss or damage (including loss of opportunity), whether direct, indirect, special or consequential, arising in any way out of the Promotion or any Bonus Offer. including, but not limited to, where arising out of the following: (a) any technical difficulties or product malfunction (whether or not under the Promoter's control); (b) any theft, unauthorised access or third party interference; (c) any Bonus Offer claim that is late, lost, altered, damaged or misdirected (whether or not after the receipt by the Promoter) due to interference; (d) any tax liability incurred by a claimant; or (e) use of the Bonus Offer. Nothing in these Terms operates to exclude, restrict or modify any rights or remedies that cannot be excluded, restricted or modified under the Australian Consumer Law.

31. The Promoter will make decisions in relation to this Promotion in good faith and in accordance with these Terms. Where an Eligible Claimant believes a decision has been made in error, they may contact the Promoter using the details below within 14 days of receiving notification of that decision. The Promoter will review the matter and respond within a reasonable time. Nothing in this clause limits any rights an Eligible Claimant may have under the Australian Consumer Law or other applicable legislation.

32. These Terms are governed by the laws of New South Wales, Australia. Each party submits to the non-exclusive jurisdiction of the courts of New South Wales.

33. Eligible Claimants must fill out the contact form on www.delonghi.com/en-au/contact-us or telephone 1800 126 659 for all enquiries. Copyright © De’Longhi Australia Pty Ltd. All rights reserved.