* This is the price for 7 years of Gold Service Extras for a split system air conditioner valued at $751-$1000
^ See the full Terms & Conditions for details
Over $460 of Extras^$20 store credits sent to you three times
each year (12 months from the date of your purchase) via SMS.
$20 Concierge service credit
to put towards any Concierge Home Installation service for your new air conditioner, heater, TV, sound system, dishwasher, dryer or cooking appliance.
$20 premium air conditioner cleaning service credit
to put towards a premium split system clean (recommended every 12 months).
Up to $100 Price Shield store credit
back if our price drops within 30 days.
$100 reimbursement if your air conditioner
cannot be fixed within 10 days of assessment.
30 days unlimited Tech Support
to help you set up and use your technology.
See the full Terms & Conditions for details
Adding Gold Service Extras and/or Home Installation to your new air conditioner purchase gives you access to exclusive Concierge Rewards for travel, dining, entertainment,
shopping and so much more. You can unlock Concierge Rewards boxes with every $50 you spend on any of the Concierge Service & Support options, and you choose the rewards you want!
A simple replacement
If your air conditioner or cooling product is valued at $500 or less and is faulty, call Concierge for:
- A claim number you can take into your local store with your appliance to verify the fault and get a replacement so you don't have to wait for repairs.
- An in-home fault assessment to verify a larger appliance fault so a replacement can be arranged.
The option to exchange if your productEasy exhange if your product
- Is valued at $500 or under
- Doesn’t meet your expectations when you get it home
- Is returned to the store within 30 days including all parts, accessories and any packaging
Easy repairs with all work guaranteed
- Concierge will organise a reliable repair professional to fix your air conditioner in your home or transport, fix, return and if required, reinstall it if repairs can’t be completed in your home.
- Normal wear and tear is covered during Gold Service Extras period so repairs will be organised for you and won’t cost a cent.
- If your air conditioner can’t be repaired within 30 days from the date of inspection you can request and will receive an equivalent replacement.
A Repair Reimbursement
- $100 eftpos card if your split system air conditioner can’t be repaired within 10 days of assessment.
† Exclusions may apply. See the full Terms & Conditions for details
Add an air conditioner to your online shopping cart then add Gold Service Extras to your purchase when prompted.
Ask our friendly in-store team to add Gold Services Extras to your air conditioner purchase.
Call Concierge on 1300 748 190 to add Gold Service Extras up to 14 days after purchasing your new air conditioner.
