Price Shield – giving you the lowest price for 30 days 

If you purchase Concierge Gold Service Extras and the price of the product you’ve purchased drops at The Good Guys by $5 or more within 30 days of your purchase, we’ll happily give you back the difference as a store credit sent directly to your mobile phone.

Claim up to $100 store credit back by lodging the online claim form below within 30 days of your purchase.

This is limited to one Price Shield claim per product and is in addition to The Good Guys 30 Day Price Guarantee for nominated competitors.

How it works

If you’ve purchased a product from The Good Guys and added Concierge Gold Service Extras in the last 30 days
  1. Simply complete the online Price Shield claim form below including evidence of where you saw The Good Guys’ lower advertised price and on what date
  2. Concierge will then verify the validity of your Price Shield claim
  3. If your claim is approved you’ll receive the price difference back as a store credit via SMS within seven business days
For assistance please call Concierge on 1300 765 988

Ready to Claim?

Complete the form below:

Get your refund within two working days as a store credit SMS sent straight to your mobile phone.

Complete the form below to submit your claim.