What is verified by Visa?
Verified by Visa is a new way to add safety when you buy online. Adding a password to your existing Visa card, Verified by Visa ensures that only you can use your Visa card online. It's easy to activate for your existing Visa card, and it's free.
How does verified by Visa work?
1. Through your card issuer, set up your Verified by Visa password and activate your card in just a few minutes. To do so now, click here.
2. Once you activate your card, Verified by Visa protects you at every participating online store.
3. When you shop at a participating online store, your card will be automatically recognised as protected by Verified by Visa.
4. Look for your "Personal Message" to confirm that you are shopping at a legitimate merchant.
5. Enter your password correctly and the transaction will be completed as usual.
6. When you are completing your purchase, your issuer will verify your password.
How do I register my Visa card?
Can I register more than one Visa card?
Yes, you can register all of your Visa cards as long as your Visa card issuer offers Verified by Visa.
After I register, how long does it take for Verified by Visa to become active for my card?
The added protection of Verified by Visa is available as soon as your card issuer confirms that your registration is successful. With many issuers, this is done instantly while you are in the process of shopping so you can benefit from the security of Verified by Visa immediately.
Once I have registered, how do I use Verified by Visa when I shop online?
Can I use Verified by Visa from any computer?
You can use Verified by Visa at any PC that has an Internet connection and Internet Explorer, Netscape or AOL browser software version 4.0 or above. To find out if your browser is compatible, go to the "Help" menu on the upper right-hand side of your browser and select the "About" option. It should tell you what version is installed on your computer.
What is a personal assurance message or personal message?
When you register for Verified by Visa, your issuer may ask you to create a Personal Assurance Message or Personal Message. When you pay online, always look for this Personal Assurance Message or Personal Message – it is your assurance that it is your card issuer that is authenticating you.
What if I forget my password?
If you forget your password, you should contact your card issuer customer service to re-set your password. Check with your Visa card issuer for details.
If I suspect someone has stolen my password or used it to make fraudulent purchases, what should I do?
Contact your Visa card issuer immediately
For more information, visit the Visa website.